Welcome to WebmasterWorld Guest from 18.208.211.150

Forum Moderators: martinibuster

Message Too Old, No Replies

We are No Longer Detecting PII Being Passed to Google from the account

Policy Breach Notice from Google Policy Team

     
6:57 pm on Feb 24, 2015 (gmt 0)

Full Member

10+ Year Member Top Contributors Of The Month

joined:Feb 17, 2005
posts:313
votes: 19



System: The following message was cut out of thread at: http://www.webmasterworld.com/google_adsense/4736087.htm [webmasterworld.com] by martinibuster - 8:23 am on Mar 2, 2015 (utc -5)


I have just received email telling me that they did npt detected PII passing in the last 8 days.Yhey will continue monitor to ensure that the issue has been
comprehensively resolved.
7:32 pm on Mar 1, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Nov 20, 2004
posts:882
votes: 2


I just got an email saying "no longer detecting PII being passed". A quick search found a lot of people getting the same thing and none of them had a previous email complaining about PII. Sigh.

[edited by: martinibuster at 1:26 pm (utc) on Mar 2, 2015]
[edit reason] Fixed forum formatting [/edit]

10:27 pm on Mar 1, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:May 31, 2006
posts:1311
votes: 26


I also got the "no longer detecting PII..." email last night, but I didn't receive anything prior to that. The e-mail seems legit, I don't know why I got the e-mail but I won't worry about it for now.
8:06 am on Mar 4, 2015 (gmt 0)

Junior Member

5+ Year Member

joined:Aug 31, 2009
posts: 91
votes: 0


Hopefully the G AD team publishes some explaination. Subscribing to this thread for now.
11:05 am on Mar 4, 2015 (gmt 0)

Administrator from GB 

WebmasterWorld Administrator engine is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month Best Post Of The Month

joined:May 9, 2000
posts:25900
votes: 870


According to Google, the PII email was sent in error, and Google published an apology.

This weekend the Google Ads Policy system inadvertently sent publishers a message informing them that they had resolved a violation of the Identifying Users policy, or that Google had not seen PII sent from their account for a certain number of days.

The message was sent in error; we would like to convey our sincerest apologies for the alarm that this must have caused you and your colleagues.

You do not need to take specific action on this erroneous message however, due to the dynamic nature of publisher monetization we encourage you to periodically review our resources regarding PII. PII email error sent by Google [productforums.google.com]


[productforums.google.com...]
1:01 pm on Mar 4, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

joined:July 18, 2002
posts:2312
votes: 41


heheheh... mine said for the last 16,494 days. For anyone who doesn't have a calculator, that 45+ years. Yes, apparently my site is that impressive. It existed before the public internet. ;)
2:56 pm on Mar 4, 2015 (gmt 0)

Preferred Member from GB 

5+ Year Member Top Contributors Of The Month

joined:Sept 29, 2009
posts:510
votes: 46


I would love to have had the only website in the world when the Moon landings happened.

You must have had a TON of traffic hanna. Hope you made hay!
4:39 pm on Mar 4, 2015 (gmt 0)

Moderator from US 

WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Dec 10, 2005
posts:5811
votes: 157


I would love to have had the only website in the world when the Moon landings happened.
That would sort of be like having a TV station before anyone had TVs. :)
11:55 pm on Mar 4, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member billys is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:June 1, 2004
posts:3181
votes: 0


I got the apology letter today, but never received the notice of the breach.
12:32 am on Mar 5, 2015 (gmt 0)

Senior Member from US 

WebmasterWorld Senior Member keyplyr is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Sept 26, 2001
posts:12913
votes: 891



I got the apology letter today, but never received the notice of the breach.

ditto
12:32 am on Mar 5, 2015 (gmt 0)

Junior Member

5+ Year Member

joined:June 27, 2012
posts: 58
votes: 1


Same here, apology but no breach notice.
7:07 am on Mar 5, 2015 (gmt 0)

Junior Member

10+ Year Member

joined:Mar 7, 2006
posts: 176
votes: 0


I got the warning and the apology but I still have no idea how I could sent any personally identifiable information to Google by using AdSense.
7:27 am on Mar 5, 2015 (gmt 0)

Junior Member

Top Contributors Of The Month

joined:Dec 10, 2014
posts:42
votes: 0


You didn't
7:45 am on Mar 5, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

joined:Aug 30, 2002
posts: 2649
votes: 97


Ditto on the 16,494 days. Most webmasters will be doing a relatively good job of maintaining their own websites but who will be keeping an eye on the Googlers who make these kinds of mistakes?

Regards...jmcc
5:41 am on Mar 5, 2015 (gmt 0)

Junior Member

10+ Year Member Top Contributors Of The Month

joined:Feb 26, 2006
posts:70
votes: 9


Well, I never received the policy breach notice. But, today I received an apology for having been sent such notice - even though I never got it in the first place.

Very strange...

Dear Publisher

Google recently sent you an email in English from publisher-policy-no-reply@google.com, with the subject of "policy breach notice," regarding personally identifiable information.

The message was sent in error; we would like to convey our sincerest apologies for the alarm that this must have caused you and your colleagues.

You do not need to take specific action on this erroneous message however, due to the dynamic nature of publisher monetization we encourage you to periodically review our resources regarding PII.

As you know, our policies prohibit partners from sending us data that could be recognized or used by our systems as personally identifiable information. When we learn of violations, we notify the publisher and take swift action.

We know that you take user data and our program policies very seriously, and this message must have caught you off guard. For more information about the specific policies that govern passing PII to Google, and tips for continuing to keep your account compliant, please visit our help center.

Thank you,

[NAMES OMITTED]
Google Publisher Policy Team

Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory email service announcement to update you about important changes to your AdSense or DoubleClick product or account.

[edited by: martinibuster at 7:23 pm (utc) on Mar 5, 2015]

10:11 am on Mar 5, 2015 (gmt 0)

Junior Member from GB 

10+ Year Member Top Contributors Of The Month

joined:Aug 18, 2005
posts: 112
votes: 20


Right old mess this one: Yes, they sent emails to people who shouldn't have got them. They then sent apology emails to people who should not have got those.

Other than the confusion, the real issue here is that somewhere some poor publisher is going to find their account suspended because they didn't repsond to a real policy notice in all the confusion.
2:56 pm on Mar 5, 2015 (gmt 0)

Senior Member from GB 

WebmasterWorld Senior Member redbar is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month

joined:Oct 14, 2013
posts:3136
votes: 452


Well, I never received the policy breach notice. But, today I received an apology for having been sent such notice - even though I never got it in the first place.


Yep, just noticed that this has happened to me too...knickers and twist come to mind.
5:12 pm on Mar 5, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member editorialguy is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month

joined:June 28, 2013
posts:3372
votes: 712


Me, too. No warning, but an apology. Better than the other way around, I guess.
2:02 am on Mar 6, 2015 (gmt 0)

Full Member

10+ Year Member

joined:Jan 31, 2001
posts: 286
votes: 1


Not to mention that all the emails looked like a 5-year old sent them -- even the "apology".
6:27 am on Mar 8, 2015 (gmt 0)

Junior Member

10+ Year Member Top Contributors Of The Month

joined:Feb 26, 2006
posts:70
votes: 9


knickers and twist come to mind


Yet again, RedBar, you bring laughter to my otherwise bleak state of mind. Many thanks! :)
12:51 pm on Mar 8, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

joined:Aug 30, 2002
posts: 2649
votes: 97


It looks like English is not the first language of whomever drafted that e-mail. Perhaps it is one of those wonderful AIs that Google is going to use to rank "facts" on websites? :)

Regards...jmcc
7:54 pm on Apr 22, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

joined:Sept 25, 2005
posts:2060
votes: 351


I hadn't received the e-mail in March, but I did just now. Another mix-up?
8:40 am on Apr 23, 2015 (gmt 0)

Junior Member from GB 

10+ Year Member Top Contributors Of The Month

joined:Aug 18, 2005
posts: 112
votes: 20


Which email did you get? The "nothing to worry about one" or the "we have detected" one? If it is the latter then you should look into it. I haven't heard more reports of false positives.
8:47 am on Apr 23, 2015 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

joined:Feb 12, 2006
posts:2709
votes: 116


I got one as well, the one saying thank you for fixing it. I never received the first one. Just another screw up I think, exactly the same as last time. I'm just ignoring it