Hi there, already posted this on the Adsense support forum, no response so far. Last time a cheque was stolen and cashed, Adsense offered an investigation and never answered the thread again despite my attempts to reach them after sending all the info, papers, etc. So you know why I post this here.
I've been using WU payments for quite a while. Sadly only a few banks can process the payment, Why? I don't know. They keep telling me there is an error or the data is incomplete (that's not true). So I was visiting this bank more specialized on international stuff, I was told by some staff, that Adsense publishers where common among their clients. We were happy.
Yesterday I went there and they couldn't process my payment because they have a new system. They tried and tired, no luck so far. The got generic error messages AND NO INFO, they showed me the screen and only appears one data: first name and one letter. The payment got locked for 20 minutes approx. The bank staff called Western Union support and they gave directions: no luck. They were able to finally reach a part of the system where they see my name, amount, etc, all the data (so YES the data is there), but then the system kept showing an error disabling the button for the next steps, everything was fine but no payment.
Called again WU support and no luck, they don't know, at least that's what they said on the phone 2 times, I was there. There were other clients with the same problem but ABLE to pass the last stage and get paid, only one guy and me were there with no luck, I presume he is an adsense publisher too.
The bold part above: I got that error on another bank long time ago, same scenario, just my name and a letter, all the rest of fields empty, the payment got locked 20 minutes.
I'm still pending for an official WU office, too bad there are very few around. I'm worried as now, today no banks can deal with this payment.
Anyone can relate to this? please think twice about telling me "ask google" only a newbie would suggest such thing, already posted my question but you know how bots are I mean how google is. And no, no transfers available here, only cheque and WU, cheques take too long and get stolen AND cashed, Adsense didn't answered on that case.
Thanks in advance