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3 working days or 72 hours?

     
3:28 am on Sep 30, 2013 (gmt 0)

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So, I received an email from Adsense that said that I must fix some violation in my site.

The problem is that they seem to be a little confused about the deadline that I have.

The email subject says that I have "3 working days", but the email message says that I have "72 hours".

So, what should I believe? Should I count the weekend or not?
3:34 am on Sept 30, 2013 (gmt 0)

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Eat the frog... do it now and know it's the fastest you could have acted, now you have seen the email.

Some may say that's a bit keen and you probably have the 3 working days but such a violation needs to be tackled at some point so, unless you have some more urgent task, doing it now is the best option.
11:18 am on Sept 30, 2013 (gmt 0)

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3 days is 72 hours. They're the same.
12:49 pm on Sept 30, 2013 (gmt 0)

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@jbayabas They mentioned 3 WORKING days, which would exclude weekends and holidays
1:01 pm on Sept 30, 2013 (gmt 0)

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Yes, it's the same as 72 hours as 3 working days. That's what they meant.
1:45 pm on Sept 30, 2013 (gmt 0)

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Just do it and quit quibbling if you want to save your account.
8:02 pm on Sept 30, 2013 (gmt 0)

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I'm self employed (online) so I consider 3 days 3 working days. I work 7 days a week, don't you?
11:57 pm on Sept 30, 2013 (gmt 0)

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@ember That's how useful your 1128 posts are?
@Swanny007 It doesn't matter how many days we work, the regular US work week is from Monday to Friday

Now I was able to fix the issue, but I was worried if I would be able to contact my programmer in time to do the changes.
4:32 pm on Oct 1, 2013 (gmt 0)

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@ember That's how useful your 1128 posts are?


Yes. I've been doing this long enough to know that you do what Adsense says if 1) you want to run their ads and 2) you want to earn decent money.
5:50 pm on Oct 1, 2013 (gmt 0)

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When did you receive the email? If it was yesterday (Monday) then there's no difference between 72 hours and 3 working days.

"It doesn't matter how many days we work, the regular US work week is from Monday to Friday"

That sounds more like an employee than a business owner. If you owned a retail shop open Monday to Friday and received a report on Friday night that something was endangering your shop (i.e., broken storefront window), would you wait until Monday to address the problem? You've been around WebmasterWorld long enough to know that an email from Google with a deadline is serious business.
7:18 pm on Oct 1, 2013 (gmt 0)

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@tim222 I got the email on Friday, and I fixed the issue on Sunday. Then I tried to use the "Mark resolved" button in Google Adsense but nothing happens. I work 7 days a week, but I guess you guys don't know what the meaning of business days is.

The issue is still marked as Unresolved in Adsense.
8:17 pm on Oct 1, 2013 (gmt 0)

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If you got an email on Friday, you start counting on Monday. YOu can check your policy violation status on Thursday if it's resolved or not.

It is important that you completely remove the page/content which in violation, not just the image(s) or text(s), but the WHOLE content specified in the email or remove Adsense ads from the violating page(s) so the robot will recognize that you have made the changes.
9:36 pm on Oct 1, 2013 (gmt 0)

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it's the same as 72 hours as 3 working days.

If you got an email on Friday, you start counting on Monday.


You do realize, don't you, that these two statements flatly contradict each other?

:: waiting for the entertaining twice-a-year moments when 72 hours is either more or less than 3 days, in the same way that "30 days" (the typical notice period of many contracts) may be more or less than a calendar month ::
9:42 pm on Oct 1, 2013 (gmt 0)

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If I got a "72 hour warning" email at 10:00am on Friday, I'd start the 72 hour clock at 10:00am Friday.

.
10:26 pm on Oct 1, 2013 (gmt 0)

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I'd say the clock started the second that the email was sent, not when you received it or read it.
12:09 am on Oct 2, 2013 (gmt 0)

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I'd say the clock started the second that the email was sent, not when you received it or read it.

Yeah, that's probably the safest.
3:19 am on Oct 2, 2013 (gmt 0)

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You guys are annoying. :)

Just fix the problem ASAP, OP.
7:30 am on Oct 2, 2013 (gmt 0)

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Can't help but notice that the question was posted on Sunday evening (my time zone, which happens also to be google's). Even if OP spent a few hours agonizing, that still throws the idea of "working days" out the window.

D'you suppose it's 72x60 minutes, or 72 counting from the next whole hour?
11:58 am on Oct 2, 2013 (gmt 0)

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Do some people here really not understand the concept of "working day" in a contract?
 

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