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my screen is blank

     
2:17 pm on Mar 28, 2013 (gmt 0)

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View in: Classic | Low bandwidth

Other than that the screen is completely white.

This site has worked fine for years but I can't see the reports.

I still have ads on my blogs and I received an email that notified me of payment recently.

I don't think I'm being penalized for anything.

Any ideas how to fix this problem.
2:40 pm on Mar 28, 2013 (gmt 0)

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Have you cleaned out your cache? Run crap cleaner through your PC and a malware/viri program. Try a different browser.
3:00 pm on Mar 28, 2013 (gmt 0)

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Go to the Adobe site and update your flash player? Restart your computer?
11:10 pm on Mar 30, 2013 (gmt 0)

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I ran AVG2013 and Spybot , that did not solve the problem.

I went to the Adobe website and downloaded the current version of flash player, that did not solve the problem.

I can see the reports fine in Google Chrome so it is not an Adsense problem( thank goodness)

I still cannot see the Adsense Reports page in Firefox, any further ideas.
11:11 pm on Mar 30, 2013 (gmt 0)

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I restarted my computer after the download of flash player.
11:31 pm on Mar 30, 2013 (gmt 0)

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did you run crap cleaner?
10:07 am on Mar 31, 2013 (gmt 0)

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Happened to me once while using ClickToFlash plugin.
11:11 am on Mar 31, 2013 (gmt 0)

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I have at time had a similar problen viewing payments page in FF - caused panick when needing to file my quarterly accounts. Worked fine Chrome however.
1:39 pm on Mar 31, 2013 (gmt 0)

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That happens when you have javascript turned off.

If you have js turned off, just turn it on and reload the page.

[I just did this again to be sure]
4:07 pm on Apr 1, 2013 (gmt 0)

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I'll check Javascript but I'm not sure how. Please assist with guidance. Thank you.
4:50 pm on Apr 1, 2013 (gmt 0)

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Turn off ALL your FF extensions and try it. If it works, then try putting them back one at a time till you see where the problem is.

If that doesn't do it, then you're probably stuck with Chrome. It's something on your computer that we are not able to diagnose. (Works for me with FF just fine)
4:56 pm on Apr 1, 2013 (gmt 0)

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If you can see AdSense ads on your site with FF, then it's probably not a js issue.

To turn js on or off in FF:
Tools > Options > Content > Enable Javascript
2:28 am on Apr 2, 2013 (gmt 0)

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I turned off JS and restarted but still could not see the Adsense reports.

Then I turned JS back on and restarted again but still could not see the Adsense reports.

It does not seem to be a JS problem.

I'll try the Firefox add-ons next.
1:28 pm on Apr 4, 2013 (gmt 0)

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I restarted Firefox with add-ons disabled and now I can see the Adsense Reports. My problem is solved and thank you all very much for the suggestions. :-)
2:11 pm on Apr 25, 2013 (gmt 0)

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Happened to me too, turn off the adblock extention.
2:52 pm on Apr 27, 2013 (gmt 0)

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I think I'll live with it as is. I love the ad block extension. I'll check Adsense reports in Chrome.
10:43 am on Apr 28, 2013 (gmt 0)

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You can add exceptions to adblock to access adsense reports in Firefox with adblock on. I'm not sure really which one is current but these are the exceptions I have for Google. This way ads can be blocked on search results but still enables access to reports :).


In adblock filter preferences, go to custom filters and add these to Exception rules (Can't remember if that was a default category or not):

@@|https://www.google.com/adsense/app|$document
@@|https://www.google.com/adsense/m/|$document
@@|https://www.google.com/adsense/v3/app|$document

and for analytics:
@@|https://www.google.com/analytics/web/?$document
12:45 pm on Apr 28, 2013 (gmt 0)

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Thank you. That is very appreciated.