Forum Moderators: martinibuster
Can't find a way to contact Google Adsense support (and their support forum turned out rather useless) so I thought I might try my luck here.
I have a single page website. One index.html. In it an embed Flash (which acts as my website). In that Flash file are pages with content - Just like a regular HTML site.
The problem is that since all the site is in the Flash file - visitors don't leave that index.html because they don't need to. This means they see only one ad during their entire visit which could have taken a long time and a visit to many pages.
So what I thought about was finding a way to refresh those ads (by first placing them in an iFrame and then calling a JS function), not every set period of time (since that would be a direct violation of the TOS for creating artificial impressions), but every time a link to another page inside the flash file is clicked.
This would simulate a regular website with multiple .html pages each with an ad.
Since the latter is allowed, I don't see why a 'simulation' of it would violate the TOS. I've searched for this sort of thing and the only reference I found stated it would be within the spirit of the TOS, though caution is advised. Yes, only one single reference.
I would very much like to receive a clear answer regarding this from the Adsense team. But you can't get it, can ya?
So what do you think? Am I violating the TOS?
Is there another, safer, way?
No one here can speak for Google- you will have to contact them directly for a definitive answer (do a bit more searching on the AdSense site- you'll find how to contact them). Even if people here gave you their personal opinions that said it's okay, those would mean nothing if Google decided to ban you because, in their opinion, you were violating their ToS.
If you get a response from Google saying it's okay, keep that response on file forever. That way, in the future if some other human at Google decided your site violated their ToS, you can show that you received permission.
I have in the past got 'intelligent answers' to my queries. But it has been 2 years since I last wrote them a mail so things may have changed.
Best of luck.
I can't find any way to contact their support - the help site keeps leading to a dead end saying they can't accept any more e-mails except for special things. But there's no address that I can find.
I did find quite a few sites that use ajax and have a similar problem to mine. They seem to refresh the ads every set amount of time. Haven't received a reply regarding whether they received permission from Google to do that or not though.
But regardless - I'm not going to take any chances and I'll keep looking for a way to receive their answer. When (or if) I do, I'll report here in case there's someone else like me :)
Again, thank you all for the replies.
Go here and check the small link near the end of the page..
[google.com...]
Best of luck again.
They seem to refresh the ads every set amount of time. Haven't received a reply regarding whether they received permission from Google to do that or not though.
Most sites that do this are breaking the rules; Google has says numerous times that artifically creating ad refreshes is not allowed.
I'm in your boat as well, I would be using a lot more AJAX if Adsense worked with it. But it doesn't. You're better off making your site work for AdSense and hoping that Google changes the rules in the future, rather than losing your account breaking the rules or missing out on a lot of money by following the rules for AJAX.
I've used iframed adsense on a couple of pages for a few years now - only where the page loading times where significantly dragged down by the adsense.
you're looking at it the wrong way around - if you want to use adsense and earning money from adsense is an important part of your plan, then you must build your website to incorporate the way adsense works not try and squeeze adsense into your model.
having said that, increasing adsense impressions won't help you, often the same or similar ads will appear anyway.
