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AdSense Payments to UK Slightly Delayed

Because Easter Holiday Arrived Early

     
1:26 pm on Apr 2, 2008 (gmt 0)

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I've been with Adsense since almost the beginning and their punctuality was legendary. My money always reached me by the end of the month. In one or two months it was a close shave and it arrived only on the 31st, but it always arrived at least by the last working day, even in Februaries.

The payment due to me at the end of Feb this year arrived on the 3rd of March. Very unusual. Maybe it was the lower number of days in the month. But, wait, March had 31 days and they still couldn't get the money to me in time. It's not in my account even today, two working days into the new month. No big deal, I won't starve but...

Wassup, Google?

1:39 pm on Apr 2, 2008 (gmt 0)

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They probably banned you...
1:40 pm on Apr 2, 2008 (gmt 0)

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Looks as if the problem is just with you. You may want to contact your bank.
1:50 pm on Apr 2, 2008 (gmt 0)

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Does it show Payment in Progress or Payment Issued? If Payment Issued, it's more likely to be a bank issue than on Google's end.

The same thing was reported last month by a few NatWest accountholders.

1:55 pm on Apr 2, 2008 (gmt 0)

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oddsod, I think they have changed the payment date in some areas. Last month were were paid on the 3rd. Previous years always before end of the month. Nothing so far this month.

Sure could have told us they were changing it though.

HSBC UK.

[edited by: FattyB at 1:57 pm (utc) on April 2, 2008]

2:08 pm on Apr 2, 2008 (gmt 0)

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They probably banned you...

Nah. Not likely.

FattyB, one of my payments goes to a HSBC account in the UK. No show. One of my Adsense payments goes into a Barclays account in the UK. No show. Two go into FD accounts. No show.

ecmedia, methinks it ain't just me.

2:10 pm on Apr 2, 2008 (gmt 0)

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No Show in Natwest as yet. Payment issued status. I guess it will be there by tomorrow.
2:16 pm on Apr 2, 2008 (gmt 0)

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It may well be there tomorrow, that's not the issue.

Either all the UK banks got together and decided to discriminate against Google remittances.

Or Google is getting into a habit of making late payments.

3:19 pm on Apr 2, 2008 (gmt 0)

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There may be something to the cash flow problem. My bank told me they've had "problems" with Google checks and that they put a 10 day hold on them. Needless to say, I was quite surprised but happy when the check cleared 10 days later.
3:31 pm on Apr 2, 2008 (gmt 0)

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There have been reports of fake Google checks. I would be extremely surprised if there has been any issue whatsoever with legitimate Google checks. If there were, we'd see it all over the news.

I still maintain that whatever issue there is with these EFT payments, it is not being caused by Google. It could have to do with international money transfers or something being caused by the bank.

4:20 pm on Apr 2, 2008 (gmt 0)

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Bank is using the float to prop up their cash on hand because of falling mortgage values. If they have no money on books then they go belly up like Bear Stearns.
4:27 pm on Apr 2, 2008 (gmt 0)

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I agree oddsod the payments for me (UK, Lloyds TSB) payments are getting slower and last month was the 3rd same as you.
5:06 pm on Apr 2, 2008 (gmt 0)

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Hi guys,

Our payments specialists have confirmed that payments to the UK have been slightly delayed this payment cycle. This is because the Easter weekend coincided with the start of the March payment process.

You should notice that your payments details will be posted to your accounts by the end of this week.

Thanks for your patience, and apologies for the delay.
ASA

6:02 pm on Apr 2, 2008 (gmt 0)

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For those affected, does your account say Payment in Progress or Payment Issued? If Payment issued does the Details link give a payment number?
6:55 pm on Apr 2, 2008 (gmt 0)

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Interesting enough my AdSense account is only showing Payment in Progress yet my account got credited yesterday!
7:12 pm on Apr 2, 2008 (gmt 0)

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the problem is with google and they have admitted it [groups.google.com...]

It appears that generally speaking it is just effecting UK publishers being paid by EFT.

Check the March PIP thread on here to see others discussing it aswell

11:23 pm on Apr 2, 2008 (gmt 0)

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But from reading this thread, it would seem that some people already have payment issued but no payment in the bank.

I am not sure how ASA answers those members with his/her reply about the Easter problem.

11:51 pm on Apr 2, 2008 (gmt 0)

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What Google says just doesn't add up. It's hard for me to believe that the Easter holiday had anything to do with this and even if it did, that would have been resolved before now. And now there seems to be a trust issue. If Google posted to some accounts that payment had been issued last week, how can they now say that payment wasn't actually issued on the date that appears in accounts? It only takes a day or two to issue an electronic funds transfer, not a full week.

Those effected (I'm not one of them) deserve an honest explanation.

12:38 am on Apr 3, 2008 (gmt 0)

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So far we know the UK was affected and Australia. Both counries that celebrate Easter.

Anyone affected in a country that does not celebrate Easter? Or any other countries affected?

But I agree if Google is saying money has been issued and the money has not been received then this is wrong.

[edited by: Visit_Thailand at 12:39 am (utc) on April 3, 2008]

1:24 am on Apr 3, 2008 (gmt 0)

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It's also affecting Western Union payments.

[webmasterworld.com...]

I doubt it matters if the recipient's country celebrates Easter. The Easter issue mentioned was based on initiating the process in the U.S. and the problem occurred several days after Easter.

2:33 pm on Apr 3, 2008 (gmt 0)

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They paid us on the 3rd last month as well, so I am not sure anything to do with Easter...

I am not bothered if they do move to the 3rd, but a brief warning over payment date changes would be handy in future.

I see they paid today, so looks like the 3rd from now on?

4:02 pm on Apr 3, 2008 (gmt 0)

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Have to chip in here too as I'm also from the UK. My payments have been taking longer since Jan 08, so not sure where Easter comes in to this.
4:03 pm on Apr 3, 2008 (gmt 0)

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Thanks for taking the time to check this out, ASA.

MyNewPC, to answer your question from much earlier, the "details" link does have a number.

The strange thing about the Easter explanation proferred by ASA's friends is that no previous Easter caused a delay. Nor did Christmas, Id, Hannukah or Thanksgiving. On any of the previous years that I remember. It is also unusual that the US processing affected only some countries that celebrate Easter and does not seem to have affected the US itself.

But all of that aside, why was the payment for January made on Mar 3rd instead of in Feb? Two consecutive months of late payment is what in some commercial circles is considered an early warning sign and affects a company's credit rating.

Will the payment for next month be late as well?

In future, when the processing staff are surprised by a bank holiday arriving at an unexpected time, are they going to at least drop publishers an email to say payments are going to be late?

[edited by: oddsod at 4:19 pm (utc) on April 3, 2008]

4:11 pm on Apr 3, 2008 (gmt 0)

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No problems in India. Received secure check and money is already credited in my a/c today. Super fast ;-)
5:10 pm on Apr 3, 2008 (gmt 0)

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No problems for me (in the U.S.). EFT received (and spent :) ) last week.
5:14 pm on Apr 3, 2008 (gmt 0)

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I only just checked your link, cgiscripts4u. It does look like there are more than one or two people unhappy with Google about this.
5:25 pm on Apr 3, 2008 (gmt 0)

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The strange thing about the Easter explanation proferred by ASA's friends is that no previous Easter caused a delay. Nor did Christmas, Id, Hannukah or Thanksgiving. On any of the previous years that I remember.

I think this is down to timing, Easter was unusually early this year, I suppose this is their excuse, if google start the process internally between 21-23/24 of the month then it would not effect Christmas as these are still working days (unless its weekend)

It is also unusual that the US processing affected only some countries that celebrate Easter and does not seem to have affected the US itself.

Are the payments processed in the US or from Google's European Office in Dublin?

But all of that aside, why was the payment for January made on Mar 3rd instead of in Feb? Two consecutive months of late payment is what in some commercial circles is considered an early warning sign and affects a company's credit rating.

In theory the payments are not late - Google says EFT payments will be received by the 5th of the month, payments may be later than we have previously know but it could be said they have been early in the past.

Don't get me wrong, like others I have been outwardly concerned about the timing of the February payment and I can't believe that a company like Google did not have enough warning about the Easter break to be able to work around it, but in the calm of day, when you look at everything, the payment is still earlier then stated on the Adsense site.

7:21 pm on Apr 3, 2008 (gmt 0)

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In Spain, as always, has arrived today. The 3rd.
9:19 am on Apr 4, 2008 (gmt 0)

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Alliance and Leicester account in the UK. PIP appeared 31st March, payment appeared in my account this morning. I reckon it has to do with end March being the end of the financial year. But maybe not, even if payments were delayed past the end of the financial year they would still appear in the accounts as due to be paid.
4:10 pm on Apr 4, 2008 (gmt 0)

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oddsod asks if next month's payment will be delayed. Our payments specialists inform me that payments this month will run as per our usual schedule.