Welcome to WebmasterWorld Guest from 54.80.93.19

Forum Moderators: martinibuster

Message Too Old, No Replies

Account removed due to not meeting Webmaster Quality Guidelines

     
11:44 pm on Jan 28, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts: 809
votes: 0


My company has been working on for 6 months redoing a network of local portals, and rushed the relaunch in just before we closed for the holidays. A move was made from parent child category structure, and parent child location tables, to flat category structure with tags, and site home location then all child locations. These changes were in fact made, to try and better meet Googleís Webmaster Quality Guideline.

All looked fine, there were rules in place to prevent duplicate content... then we closed for 3 weeks holiday.
End of holidays, our lead programmer ended up off for another week sick.

The day he before he comes back, we get an email our adsense account has been disabled as our network of sites does not comply with the spirit of Google's Webmaster Quality Guidelines.
Now these are not made for AdSense sites, and they were not designed to present empty pages such as "You searched for BLAH but we've got nothingĒ type sites.. but the reality is... this is what happened for 4 weeks.

Across this network, we must have been serving many of these pages, probably millions.

Whilst Google did not advise of the exact problem, we are assuming that this was it. We have since fixed the problem which was far from intentional, but it appears our days as a Google publisher are over.

Purpose of this email is to point out, webmaster monetising through AdSense need to not just be on guard for problems like fraudulent clicks.... they need to ensure their programming does not serve up pages with little content, or pages capable of being declared doorway pages, or pages with duplicate content. Being unaware of a problem or its cause being accidental appears to be no defence.

Exhaustively check your programming, and do all you can to test for pages being served that really should not be.

12:22 am on Jan 29, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member jane_doe is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:July 7, 2002
posts:2894
votes: 1


Being unaware of a problem or its cause being accidental appears to be no defence.

Sorry, but if I worked for Google I would not give believe someone was unaware of millions of empty doorway pages either. The impressions from all of those pages had to have been showing up in your stats.

12:26 am on Jan 29, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Nov 6, 2002
posts:4768
votes: 0


You CAN get reinstated. It does happen occasionally, especially if you have a track record with Google. Be sure to appeal and be persistent about it, giving Google a full explanation.

Obviously someone dropped the ball here, but the lessons are clear and have presumably already been learned, so I don't see any need to belabor that point.

1:56 am on Jan 29, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts: 809
votes: 0


Jane_Doe

We were closed for 3 weeks, no tech staff in the office. Its the tech guys that check server logs... and even they would not have been able to tell that from stats we were serving poor quality pages.... it would have looked like to them we were suddenly serving lots of high quality pages.

The only stats I had access to whilst the office was closed, was gogle analytics. Its Javacript based, and does not show search engines hammering away so I did not see what was going on or get a chance to test all these "new" pages that were suddenly being hit.

The pages did not rank, and got not human traffic so to me, traffic in fact looked down.

Purpose of my post, is not to cry foul as to Googleís actions, its to warn webmasters that they should not assume their site plan has been implemented by their programmers, do exhaustive testing. Donít rush big changes through before holidays as well!

2:59 am on Jan 29, 2008 (gmt 0)

Junior Member

10+ Year Member

joined:June 29, 2007
posts:127
votes: 0


Something similar happened to me a couple of weeks ago (thread further down the page). I had sites carrying Adsense for over 3 years, but apparently Google does not like them anymore.

After a bit of research, I found a mention in an email they sent me back in December (the one that announced their Video Units/ads). One paragraph mentions that all sites need to comply with "Webmaster guidelines." If you had a site that was knocked out of Google's search index, then it is probably not eligible to display Adsense either now.

Fortunately, they only blocked Adsense on a handful of domains for me - my account is still active. But now I am busy scrubbing through all of my remaining sites - removing Adsense and erring on the side of "caution".

It may be wise for the rest of you to do the same.

4:31 am on Jan 29, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Apr 19, 2005
posts:797
votes: 0


nippi,
Thankyou for such a clear warning to the rest of us. You could easily have ranted and raved, but instead you gave us an unbiased straight forward report.

Here's hoping you try to get re-instated... and win!

11:35 pm on Jan 29, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts: 809
votes: 0


OK, got the final itís all over email from Google just now. Itís a "Your Network of sites is a bad fit" email that does not actually detail the problem, but it sounds very similar to the one people were getting back in June last year when AdSense was disabling arbitrage and MFA accounts.

Itís a difficult pill to swallow. We studied the technology used by several apparently favoured Google publishers and worked to build a system that improved on the best parts of all of them.

Our goal, was to build high quality sites so to be painted with the MFA brush is like calling a born again Christian the devil incarnate, itís that far from where we were trying to go.

We have backup revenue plans already implemented, but itís a nuisance.

Nothing much positive I can add so I'm going to end my post here.

9:01 am on Feb 17, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts: 809
votes: 0


Well, just when I thought nothing could get worse.

One of our clients mysteriously had her AdSense account disabled today. No reason provided yet, but I suspect itís because we are her web developers.

This client, runs niche family themed websites with unique content. She is a work from home mom, a person of the highest integrity. She bans a great many ads as they conflict with her "natural only" message. I donít foresee any issue of webmaster quality or false clicks, I expect she is simply being punished for us being her developers.

Pretty devastated. We have another 10 or so clients we provide web services for. We do log into their AdSense accounts from time to time... we need to get their codes etc.

I am sitting here wondering what to do. Do I write to Google and try and explain that these are real clients, not us, please don't ban them. Would this help them? or would Google just go.... nup... just in case these are you, we will ban all of them too.

Wrist slitting somehow seems a good option. To be booted from AdSense for reasons you cannot determine is one thing, but to see your clients also get booted not for any transgressions on their site... but because you are their web developer.

I am totally gutted.

12:50 pm on Feb 17, 2008 (gmt 0)

Full Member

10+ Year Member

joined:Jan 2, 2007
posts:256
votes: 0


That your clients are getting hit for the sole reason that you were their web developers seems exceptionally harsh and unlikey to me. Is it possible there are links to or from your own sites from our clients sites? If so, it may appear that they are part of the network. What about domain information? Are you listed anywhere on your clients domain info? Connections like that may make it seem they are part of the network Google penalised.
1:09 pm on Feb 17, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Mar 29, 2002
posts:1954
votes: 0


We do log into their AdSense accounts from time to time... we need to get their codes etc.

I wouldn't do that if I were you...

3:08 pm on Feb 17, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

joined:Nov 6, 2005
posts:2842
votes: 31


This client, runs niche family themed websites with unique content....She bans a great many ads as they conflict with her "natural only" message...We do log into their AdSense accounts from time to time... we need to get their codes etc.

What is the purpose of your logging into her AdSense account? If she can create unique content and ban ads on her own, cutting and pasting in her own code seems simple enough without outside help.

If someone like her came here and asked whether she should allow her developer (whatever that means in this situation) to log in to her account, I think most people here would discourage that activity.

FarmBoy

6:39 pm on Feb 17, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Nov 6, 2002
posts:4768
votes: 0


Up until a couple of months ago, I would have said there was no reason whatsoever for being able to log into a client's account (for the purposes of web design alone).

With the new interface I can see the need, but I agree with the others here who say that the best option is to go back in time and have your clients email the AdSense code snippet to you instead.

6:51 pm on Feb 17, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Nov 6, 2002
posts:4768
votes: 0


P.S. I bet you haven't told her yet, and if so I don't blame you. Anyway, going forward, I'd gather as much info as possible before assuming you know the reason for the ban.

If it does come back as "associated with an account that was previously banned" (I believe this is one of the boilerplate reasons Google provides), then of course you need to write to Google on your client's behalf, whether you tell her your history with Google or not.

7:17 pm on Feb 17, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member jane_doe is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:July 7, 2002
posts:2894
votes: 1


To be booted from AdSense for reasons you cannot determine is one thing

I'm confused as to why you are now saying that you were booted for reasons you cannot determine. You already stated in the first post of this thread that your company had Adsense ads on millions of empty doorway pages in your network of sites. Adsense on empty doorway pages is specifically forbidden by the Google webmaster guidelines referred to in the Adsense terms of service agreement.

10:02 am on Feb 18, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts:809
votes: 0


reprint

It took 2 months for her account to be approved. No idea why, no reasons were given, no email requests for udpates were ever responded to. Just PING one day, its approved.

During that time, we had our codes on her site, and remitted her the money. When her adsense account was approved, we switched it over... but seems we had left our adsense for search on accidentally. Only realised it when it stopped working when our account was disabled. We think these two factors are the link.

farmboy
We need to log into the account, to generate the adsense codes. We are her web developers? Text Colours etc? The client, operates a small niche print magazine and until recently has never used a cms, let alone set up an adsense campaign. Far easier for us to have access to her account. We monitor how certain colours and placements affect her click throughs, and advise if we think they should be changed.

Plus a lot more, nothing untowards, pretty standard stuff. She manages her content, and pays us a fee to look after her site, her cms, and her monetisation.

Jomaxx
I have told her, have cced her on all emails to google as well. Not much choice there, her ads are down and she logs in daily to check revenue so i can hardly hide it. I have not told her the reasons, I have suspicions only but nothing provided yet by google.

Jane_Doe
it was so clearly a programming error, I can't see how anyone who viewed or read our explanations could have seen it as intentional. Yes they were doorway pages, but 99.9% had nil content so it was clearly not done to fool search engines... these doorway pages could only have harmed rankings not helped them. They were doorway by definition only, not intention.

And yes, I am guessing only, I don't know the real reason.

I have two responses from Google to my request to detail why this account has also been disabled. Forum rules prevent me showing them here, but the advice provided?

a. That I log into my account to check my details(um... the account is disabled google... how can I do this?)
b. That they are happy to help me with setting up an electronic funds transfer.

If it was not so serious, it would be funny. Neither answer even remotely relates to the problem.

Appears to be answers from someone who can not read English, or a bot.

Pretty disheartening. I guess my earlier emails explaining that a technical glitch had caused my company's site problems had no chance of being considered as they could not possibly have been understood if the same type of staff read them.

I am pretty disheartened.

a. No reason for the disabling of account provided at the time, or any time since.
b. Adsense support are clearly not reading my emails... the responses almost seem like the are random responses to some standard type information requests.

its like a bad dream.

4:46 pm on Feb 18, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

joined:Nov 6, 2005
posts:2842
votes: 31


She manages her content, and pays us a fee to look after her site, her cms, and her monetisation.

I'm not an attorney, but I'm going to give you some legal advice (suggestion): Don't participate in this thread any further.

She pays you a fee to look after her site. A source of her income (AdSense) has been cut off and you may be directly or indirectly responsible. If she decides to sue, anything you write here can be used against you.

You might want to talk to a real attorney to find out if you should keep pushing AdSense to explain, have the attorney do that on your behalf or maybe even not seek an explanation at all. The attorney will also probably advise you on future communications with your client. She may have friends advising her to consult an attorney and may already be doing so.

I hope your business has a liability insurance policy that covers this type of event.

FarmBoy

5:22 pm on Feb 18, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Nov 6, 2002
posts:4768
votes: 0


During that time, we had our codes on her site, and remitted her the money. When her adsense account was approved, we switched it over... but seems we had left our adsense for search on accidentally. Only realised it when it stopped working when our account was disabled.

Aha. I'd be surprised if this wasn't the reason. Anyway, here are 2 more comments:

1. The account wasn't terminated simply because you are her web developer. It was most likely terminated because your account was in fact very closely linked to hers. Logging into her account, running your ad code on her site before her account was ever approved, continuing to run your ad code for some period after you were banned, in retrospect it's obvious these were all bad ideas. (BTW, I don't stress this in order to make you feel bad; I do it because maybe it will help someone else someday to avoid being inadvertently banned.)

2. If you happen to be the email contact for the account as well, that's another sign of the accounts being too intimately linked. If not, then she may have more success communicating with Google than you do. This is just supposition, but I'd bet an appeal would be looked upon more favorably when coming from the principal involved.

8:59 pm on Feb 18, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts:809
votes: 0


farmboy
I am not concerned about being sued. I am in Australia, not the US.

Jomaxx
We have run our code on at least 7 other clients sites in the last year prior to them getting their adsense accounts approved. Yes, I think its likely the problem though.

What I don;t understand, is the failure to advise at all of the disablement, let alone provide a reason.... and the enquiries regarding the disablement being met with such obviosuly off topic answers.

In any case, my client is comign into my office today to discuss next moves and will contact them herself today too.

9:48 pm on Feb 18, 2008 (gmt 0)

Preferred Member

10+ Year Member

joined:Nov 15, 2007
posts:620
votes: 2


I wonder if I'm the only one that has some concerns and problems with the original poster here.

I am not concerned about being sued. I am in Australia, not the US.

Perhaps you face an ethical dilemna here, if not a legal one. What if anything are you prepared to do to "make your client whole"? And what about other clients that may lose income as a result of your actions, advice, etc.?

Obviously your clients permitted you to put them ins some potentially problematic situations with adsense, but then again, wasn't your responsibility to look after their interests?

The question I ask here is: "Is it possible that another diligent, educated and expert consultant would have acted in ways that protected his or her clients? Could this all have been avoided? The answer I get is yes. You acted in ways that contributed to this, whether through accident or ignorance or carelessness.

What I don;t understand, is the failure to advise at all of the disablement, let alone provide a reason.... and the enquiries regarding the disablement being met with such obviosuly off topic answers.

First, I don't see that you know whether there was advisement or not. You were advised about your accounts, as you indicated. Whether notice was sent to you client is something you don't know.

Second, sadly the off topic answers are normal, but if you hang in, you may get a human to connect his or her brain and respond on topic.

it was so clearly a programming error, I can't see how anyone who viewed or read our explanations could have seen it as intentional. Yes they were doorway pages, but 99.9% had nil content so it was clearly not done to fool search engines... these doorway pages could only have harmed rankings not helped them. They were doorway by definition only, not intention.

Someone wise once said that we judge ourselves by our intentions and we judge others by their behavior. And this seems so true here.

As a disinterested party, I look at what you describe as unacceptable behavior in terms of adsense policy. If I do business with someone and they violate an agreement, it's the behavior that counts. You can't EXPECT any business partner to look at anything but your actions -- nobody in business owes you the consideration of your intent.

That's a tough lesson to learn, but an important business one.

I'm not sure you are really taking responsibility beyond lipservice here. You screwed up. You got "caught". Consequences were applied (that's the part you don't like).

BUT, your actions also put your clients at risk, and that, as far as I can see, is a huge issue.

...and it sounds like it was avoidable if you had acted differently.

12:59 am on Feb 19, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts:809
votes: 0


Sigh
Coachm

Geeting Sued
I am prepared to do anything to make my client whole. She knows that. She knows I never would have intentionally placed her at risk. My comment about being in Australia is that people are not so quick to run to a lawyer as soon as something goes other than to plan. We are not a litigate first and ask questions later society.

I donít fear being sued, because I donít believe she will think my actions deserve to be punished with a legal action, not because I don't feal any responsibility for what has happened or a need to fix things?

Getting Notice
Of course I know no notice has been sent to my client. She has told me nothing has been received and I believe her. Do you think sheíd hide the reason from me and thus prevent me serving her cause? That is silly. I know she has got know notice, we've communicated today, and no, no notice received, 100%

Accepting Consequences
I have accepted the consequences imposed upon my company. There has been no attempt to open a new account. I have given up trying to get past the bot, or non English speaking person at adsense support who dealt with my companyís account disabling and believe I will never learn from google what was the specific thing we did wrong.

We have remonetised with adbrite, bidvertiser and affiliates.... itís not as good as adsense but itís not a total disaster. Yes, I intend every month to update Google as to our sites and try and get back in, in an honest fashion. It will either work, or it wonít.

No, I donít agree with the punishment handed to us, but have accepted it.

No, I donít accept an innocent 3rd party should be penalised and am hardly providing lip service only to try and help her

I am currently:-

a. Emailing Google Adsense daily about her account.
b. Updating all details on her domains so it is clear they are hers, not ours.
c. Have made contact with a senior Google Employee who has advised he will look into it.
d. Instructed my client to start contacting Google directly as well.

Coachm Ė A Summary
Webko must have breached Googleís Webmaster Quality Guidelines. They say so, they do not say how, but we must have.We have made guesses as to possible reasons, but at the end of the day are really not sure. We lost our AdSense account. We accepted it, no, I donít like it, but there is nothing more I can do.

I had ended this thread because of this acceptance and realisation that there was nothing more to be done. I restarted it only because a client has had her account disabled. Oh please, I am not doing this out of fear of getting sued, I am trying to help her because what has been done to her is wrong. She does not deserve to have her account disabled, and I am trying to get it re-instated. Where has the world come to where people assume that people only try and help others out of fear? I am helping, because I should help her and wish to.

My client, violated no Guidelines. Sheís done nothing wrong. Sheís not been advised that she has even lost her account. Emails to google to try and resolve the problem, the responses from google are bizarre and irrelevant.

Sigh. Perhaps I was being too optimistic in assuming people here would focus on providing advice as to how to actually get my message through to Google, than taking a righteous ĒYou stuffed up Ė Google SHOULD punish your client too and itís your faultĒ stance.

But sure, that's your right I guess. I will focus my intentions on Google, rather than here.

1:28 am on Feb 19, 2008 (gmt 0)

Preferred Member

10+ Year Member

joined:Nov 15, 2007
posts:620
votes: 2


Getting Sued
I am prepared to do anything to make my client whole. She knows that. She knows I never would have intentionally placed her at risk. My comment about being in Australia is that people are not so quick to run to a lawyer as soon as something goes other than to plan. We are not a litigate first and ask questions later society.

I thought that was what you meant. All I said was you are facing a tough ethical situation. As for whether you did something intentionally, by being negligent, by exercising poor judgement, or whatever is really NOT the point.

The ethical point here is "what is the ethical obligation of the consultant in the event that an action the consultant takes CAUSES HARM to the client?"

Intentionality has nothing to do with it. Either you harmed a client through your actions, or you did not. That's a point you seem to neglect as you return back to the "well, I didn't mean any harm".


Getting Notice
Of course I know no notice has been sent to my client. She has told me nothing has been received and I believe her. Do you think sheíd hide the reason from me and thus prevent me serving her cause? That is silly. I know she has got know notice, we've communicated today, and no, no notice received, 100%

I guess you haven't considered that a notice could have been sent to your client but ended up filtered via spam filters, or simply went un-noticed by the client, who doesn't sound all that Internet savvy. I'm amazed you aren't considering that.

Accepting Consequences
I have accepted the consequences imposed upon my company. There has been no attempt to open a new account. I have given up trying to get past the bot, or non English speaking person at adsense support who dealt with my companyís account disabling and believe I will never learn from google what was the specific thing we did wrong.

Given google's approach to communication, rightly or wrongly, you probably won't find out more. Any professional who keeps up with adsense would know that it's the way it all works. Just as a professional would know that the way you handled these accounts was not very smart.

I appreciate you are warning others and that it might help people to avoid making the mistakes you made (which seem multiple and serious). Frankly, apart from the usual, google doesn't communicate, I'm not sure how you've been wronged here.


No, I donít accept an innocent 3rd party should be penalised and am hardly providing lip service only to try and help her

Ok. Here is where I see a problem with your comments. The third party may be innocent, and I hope both of you get back in if that's what you want, but mistakes were made, so both you and your clients (you may lose more, you know) are culpable for those mistakes.

The third party didn't monitor your work enough, and trusted you to not make mistakes.

You, on the other hand did some things with the accounts (particularly placing your account on the sites) that I would never have done, and in ways that put your clients at risk. No doubt you didnt' know better. Whether it was ignorance, or intent, it doesn't make much difference.

Which I suppose is why brought up the issue of liability insurance.

Oh please, I am not doing this out of fear of getting sued, I am trying to help her because what has been done to her is wrong.

What YOU did was wrong. You let down your clients by using poor and un-informed practices. You were PAID to work on behalf of the client and be expert enough not to put the clients at risk.

If you worked for me, you'd have been fired immediately for putting clients at risk in a way such that a professional should have known better.

You sound honest, and sincere, but you need to provide competent, informed advice to clients. In this case you may not be sued, but your story is sure a great one for others to realize that a consultant can be sincere and honest, but that's not enough.

Again, I hope you get reinstated, and I hope your client is, although I'm thinking you may end up with other clients losing their accounts. I hope not.

[edited by: martinibuster at 4:47 am (utc) on Feb. 19, 2008]
[edit reason] Fixed spelling and formatting. [/edit]

3:45 am on Feb 19, 2008 (gmt 0)

Senior Member

joined:Dec 29, 2003
posts:5428
votes: 0


Nippi,
not much you can do. Apparently it was more than one thing. Different accts, different logins, empty pages with adsense etc. Emailing google and honestly explaining everything seems the only thing to do.

Personally, I am working on a site (local search) that maybe be considered thin by google standards. Until I add many features there is no way I will enable adsense or allow googlebot to visit. It's just not worth it. Right now they only see the main categories, with plenty of content.

4:21 am on Feb 19, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts:809
votes: 0


Coachm
(1)I studied law at Sydney University in Australia. Yes, legal ethics was part of the curriculum, Thanks for the advice, but its fine, I have that section of the issue covered. OK?

(2) The client's account is gmail. She has checked spam. There has simply been no contact from google at all re the disabling. So no, again, you've made an incorrect assumption.

Look, this is silly. A game or argument pingpong which serves me not at all, or other member of the forum so I'll not continue with it.

Walkman.
Your comments appreciated.

4:42 am on Feb 19, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member jomaxx is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Nov 6, 2002
posts:4768
votes: 0


I'm pretty sure nobody said Google SHOULD be punishing your client, but it's not surprising it happened. It's well known that if you get banned then associated accounts may be banned as well. Google's HQ is almost halfway around the world from you, so they have to rely on the information available to them, which in this case clearly showed that your two accounts were intimately related.

You made serious screwups (site broken, and not checked for an extended period of time) that cost you your own account. You made a series of screwups and bad decisions that led to your client getting banned.

The most important takeaway from this thread is that you should be careful not to jeopardize your remaining clients. And note that logging into their accounts now that you been banned is obviously going to put them at risk. You need to quit cutting corners and keep separate accounts separate.

5:33 am on Feb 19, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Apr 19, 2005
posts:797
votes: 0


then we closed for 3 weeks holiday.

I realize hindsite is a perfect 20/20, but after a major site revamp, and with a three week period of no controls about to happen,

why didn't you just completly disable all AdSense?

6:47 am on Feb 19, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member hobbs is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Mar 19, 2004
posts:3056
votes: 5


nippi,
It is comfortable for people down here to believe that you committed a capital offense for pure selfish reasons, you did yourself and your client wrong through negligence, and obviously both of you are learning from it, as well as others that will be reading about it here. What is most disturbing to me is Google's communication black hole in critical matters, also for pure selfish reasons.

I'd like to think that your client will eventually get reinstated, and both of you will be better off long term, good luck and keep us updated.

8:51 am on Feb 19, 2008 (gmt 0)

Junior Member

10+ Year Member

joined:Apr 6, 2005
posts:103
votes: 0


Get over it. You cannot beat legion with peasant.
9:23 am on Feb 19, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 3, 2003
posts:809
votes: 0


Dibbern2
Problem was spotted post holiday, not before. It was a paging class malfunctioning, instead of showing the next 20 results, page did not bomb, but presented "no results to display".

Hobbs
Agreed on all.
Thankyou

3:53 pm on Feb 19, 2008 (gmt 0)

Full Member

10+ Year Member

joined:Jan 2, 2007
posts:256
votes: 0


Nippi,

If your client did not receive a notice from Google, I wonder if they see that account as being yours? The waters are certainly muddied for Google over whose account is whose by running your adsense code on her pages. It may be very tough at this point for your client to prove to Google she wasn't linked to or part of a network of doorway pages.
An email from Google from your client explaining what happened, what changes have been made and asking for a review would be in order. Before you do that, make sure your client's sit is squeaky clean and all connections to you are removed including any reg. info. Google may not go with it but it is worth a shot.

5:00 pm on Feb 19, 2008 (gmt 0)

Full Member

10+ Year Member

joined:Jan 24, 2006
posts:310
votes: 0


I think the lesson here in the end is, keep your Adsense account to yourself. I never mingle my adsense accounts with ANY client. My ads stay on my domains.

As for logging into client accounts, I see no reason why this should cause an issue. With multiple channels, and the latest adsense code changes, it should almost be expected. There really should be a way to create a developer access login within Adsense so your developers can get the necessary code and view stats. In fact, if the admin of the adsense account could set up a permission structure for developers on what they can or cannot do/view it would be great. It looks like they are starting something like this (Account Access) but I see no way of adding people to it.

I understand Nippi if you never thought it would be an issue, but you have found out the hard way. Consider it a lesson learned. If I was in your shoes, I would move on to other networks and continue to bang on the Google door to try and get a human. Seems that is what you are doing now, so good luck!

This 67 message thread spans 3 pages: 67
 

Join The Conversation

Moderators and Top Contributors

Hot Threads This Week

Featured Threads

Free SEO Tools

Hire Expert Members