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Positive Experience with Adsense Support

Not US Adsense Support

         

stormshield

8:22 pm on Jan 15, 2008 (gmt 0)

10+ Year Member



3 days ago I made the effort to report a website (written in my native language) that used a javascript code that move Adsense unit as you scrolled down. As far as I can remember that site had been using it for several month, so when I saw the thing was still there I got quite angry.

I decided to report this TOS breach to Adsense support in my native language - for the first time because before that time I had reported several websites to US Adsense support and taking some action about websites violating TOS either took very long and was completely ignored.

A while later I received an e-mail that said they would pass it to the right people. I was quite surprised to see that after 2 days the owner of the website removed the code (no ban... I guess many people would have got banned, based on stories I read on WebmasterWorld).

I do have a feeling that the effectiveness of Adsense support teams may vary across countries.

Anyone has similar experience?

CentennialEmpire

9:06 pm on Jan 15, 2008 (gmt 0)

10+ Year Member



Adsense is generally very responsive to DCMA complaints against publishers using copyrighted content since they can be held liable for making money through illegal practices of their publishers.

Other than that Adsense support is like a vacuum.

OutdoorWebcams

8:09 am on Jan 16, 2008 (gmt 0)

10+ Year Member



I really can't complain about AdSense support in my language (German).

I usually get an answer the same day, once I even got it after four minutes.

potentialgeek

8:52 am on Jan 16, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Adsense is generally very responsive to DCMA complaints against publishers

And very unresponsive if there are blatant copyright violations but the complaint isn't DCMA official from the copyright holder.

Google is one of the most liberal corporations in America on copyright law. Think: YouTube. Millions of ripoffs.

Google inverted the law. The law says there's a copyright as soon as product is created (default). Google pretends there's no copyright until there's a legal complaint.

p/g