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My Adsense Ads Disappeared, what can be the cause?

5:11 am on Jan 9, 2008 (gmt 0)

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I've adsense account since last 1 year, but since there was no earning I did not get it activated. But since last 2 months one of my site started earning decent revenue, so finally 2 days back I made a request for PIN. Meanwhile my ads suddenly disappeared from the site.

Some of the action taken by me after that:
1) Got it checked with my friends in other countries, but even they cannot see it.
2) I checked my account and I don't' see any sign of being banned.
3) I checked my other site and I can see ads on other site (which hardly makes any revenue).
4) I've contacted Google adsense team, but no communication yet from there end.

I was wondering what could have gone wrong, that suddenly my ads. have disappeared, help will be highly appreciated.

10:45 am on Jan 9, 2008 (gmt 0)

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I have the same problem this morning with one of my sites. Content ads and link blocks are not shown anymore. My other 7 sites are working well.

This is the first time since years that this happens. I have contacted Google to take look at my site.

Anybody else with the same problems?

12:00 pm on Jan 9, 2008 (gmt 0)

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If Adsense doesn't respond quickly, perhaps you should consider it could be a bug in the allowed sites feature.
"Adsense Setup"
"Allowed Sites"

As a long shot, stop gap measure, perhaps you should consider listing all your sites in the "Allowed Sites" feature. See comments below though!
(Webmasters, have you considered earnings from the Google cache? Have you used "allowed sites"?)

Many have reported decreased earnings (others have not), since Sept (Even June) 2007, about the time the "allowed sites" feature, among others, was implemented.
WW Ref. for assertion [webmasterworld.com] (Note the originator of this thread may have been scared away from WW! No new posts since.)

Anytime Google Adsense introduces a new feature it behooves every webmaster to investigate it's reliable functionality thoroughly.
Of course Google will fix the problems, BUT, the fixes usually come as a result of direct problem reports to Adsense from webmasters, so Webmasterworld participants may never find out about an Adsense problem, let alone the later fix! They may just say to themselves "Hmm, look 2 of my 100 sites are up, two are down, in earnings, oh well the average is good!" They may not even realize 2 of their sites are not showing ads! (Also they might notice the problem, they just have no monetary incentive to look into it)

I'm suspicious of the allowed sites feature and the Google cache, for instance; How would I "allow" clicks from the Google cache? Granted in many cases the ads shown in the cache are un-targeted, but at least you were paid for the clicks from the cache in the past. (In the past there was a method of having targeted ads in the cache! BUT, Google broke this with a new feature)
It appears the cache will show PSA's (Public service ads) if you enable the "allowed sites" feature. For some this could decrease earnings a bit.
Google Groups discussion about clicks from the cache [groups.google.com]
Webmaster world discussion(there are others) [webmasterworld.com]

6:39 am on Jan 10, 2008 (gmt 0)

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Today I received a mail from the Google Adsense Support Team regarding the disappearence of ads one of my sites. This was a standard mail, saying that I am welcome to use Adsense on every site and if I have problems implementing the code on my site I should have a look on their help-sites.

No, this wasn't the answer I want. All my other sits are doing well, only one site with a daily Adsense-Revenue of 200 USD doesn't show any Adsense Ads.

This morning I found out, that when I use the Google Adsense search-field, I get a 403 error on the result page.

I am using Analytics, Webmaster-Tools, and I took a look on my server logfiles. I couldn't find any problems with my site, and I am not suspended from Adsense for any reason.

So, I have sent a second mail explaining the problem in more details. In Decenber I made 16.000 USD in total with all of my sites. I am really not their biggets client, but also not a nobody. What could I do more. Only sit and wait?

7:08 am on Jan 10, 2008 (gmt 0)

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Only that site is suspended, not the whole account.
10:02 am on Jan 10, 2008 (gmt 0)

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If that's the case (site suspended), why couldn't they tell me. I have got only a one of their standard mails, no word about anything I did wrong (and i havn't done since 2004 when I joined the adsense program).

3:50 pm on Jan 10, 2008 (gmt 0)

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they are having problems with referrals ads displaying (and no, it's not just my site, i have checked quite a few others and they are not displaying.

neither are they displaying on the adsense setup screen (after ad creation)

not sure if this is related to your problem or not.

2:59 am on Jan 12, 2008 (gmt 0)

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Hi surftrack
I too am getting this problem. I only noticed it just now as payments were rather low for today.

But what I did notice is if I use Firefox, the adverts appear, but do not show up if using IE.

Try looking at your site with firefox and see if they appear.
I hope this helps.
And I hope google are reading this. What an awful bug to have!

9:32 pm on Jan 12, 2008 (gmt 0)

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Is the issue with IE something initiated by microsoft to cover a vulnerability?

Is it something that is exploiting a vulnerability in IE that causes it?

Is it a specific IE version or all?

Did google do something that led IE to disable the ads?

Plenty more questions to wonder about and it could also have been a bug created by google... we will never know.

Regarding ads in google cache and and allowed sites, I already suggested that google automatically permit ads to appear on all google owned property by default... otherwise we will have to add every single google owned website as we see it flagged in the allowed sites part of our control panel.