Forum Moderators: martinibuster
Does anyone else think that on the payment details page, the lines:
"Last day of month: If you are eligible to receive a payment, your payment details posted to Payment History Page. Details..."
Should mention something about your payment actually being issued, or sent out? I mean no-where in their complicated diagram of the payment process does it show when the payments are actually sent. If you are on EFT payment, this what you are really interested in, as you know you will be getting the money the next day or so.
'Payment details posted' really means 'Payment sent out'. Theyd make it a lot less confusing if they just put that.
I often forget when the money actually arrives, and have to look at my bank account to see the past trend rather than trying to work it out from that damn diagram.
All banks should be as efficient and customer-focused. If you're with a commercial bank (Citi, HSBC, etc.), you don't know what real customer care is like.
My advice, if you have the opportunity to join a credit union, DO IT! You won't ever regret it.
UK banks typically require 3 full working days to "process" payments. I would guess that this time varies from bank to bank and country to country.
Rather than criticising Google for the variations, try questioning your own bank.