Forum Moderators: martinibuster
I recently applied for a google adsense account and after waiting 3 weeks with no reply I chased google. I got the following response.
'We've found that your AdSense account is related to an account previously disabled for invalid click activity. Publishers whose accounts have been disabled for invalid clicks are not allowed further participation in the AdSense programme.'
The thing is I've never had an active adsense account! I'm guessing that a previous owner of my domain was disabled?
I replied to google with the following :-
'thanks for the reply.
I have never had an active adsense account so it can not have been me that had the 'invalid click activity'.
My only thought is that a previous owner of the domain %mydomain%.com had their account disabled for this?
Please see the whois data below which shows that I have only owned the domain since May this year. The domain was available and I have no idea who owned it before me. I can get godaddy.com to confirm this if required.
I am keen to try the adsense programme and can assure you I will fully respect your Terms and Conditions and programme policies if accepted onto your scheme. I would ask therefore that you enable the account if my site meets your criteria.
If you have any further questions regarding my ownership of the %mydomain%.com domain please let me know. As I said I will be happy to get further confirmation from godaddy.com if required.'
It has been a week since I sent this but I've received no reply.
Any advice? Should I chase again? Has anyone else had this problem?
Thanks in advance.
This is what I wrote to Google:
"
Could you kindly review your reply to my query. I am a bit puzzled by it.
I have never had an Adsense application neither do I know anyone who has an adsense account.
This is my first application ever for Adsense. I have not ever created a website that has had adsense in it.
I am definitely sure this reply to me does not relate to my account because I have never had Adsense on any website I created. Could you kindly review my application if the reasons related to fraudulent clicks is why my first and only application was rejected.
"
'We apologise if the prior disapproval of your application was made in error.
We've now reviewed and approved your application.'
So I'm in :-)
Thanks for all the advice everyone.
It seems the best advice is if you know you've done nothing wrong :-
1. Send them a polite email preferably with some form of proof.
2. Be patient! There was always at least a week between email replies from Google so don't get too despondent if you don't hear anything from them in 48 hours.
3. Don't give up!
Cheers