SERPS for product queries
My wife has had a small single product-type wholesale site for roughly 15 years, selling a specific type of product to boutique retailers, but only in bulk since she is a wholesaler and doesn't mess around with single item sales. She's never been into SEO and gets a majority of her traffic from her own FB groups, Insta, repeat buyers and other social media venues where she is active.
I have however, kept watch on the organic traffic and over the last 2 years she's seen nearly all organic traffic to her site dry up, even though it appears well positioned in SERP's, and even when people search for very specific things, adding her business name to the query. The reason (that I came to) is that Google no longer cares about the query match and shows the user
what it wants them to find. If someone searches for "her business + wholesale + product-type", she gains the organic #1 position, but after the full page of ads, then very well mixed into the rest of the product ads for the "product-type".
I handle PPC for a client who's in a specific SaaS market, and over the same period, Google no longer allows us to target the [exact match] of their business name with their specific SaaS product or product type. Even when someone searches for their exact brand + their 25 yr branded software, their ads do not show unless we also target the broad match version of the sotware-type with an ad to spawn the higher cost PPC ads.
Basically, Google knows where it's money is and will always defer to that stream
above all else, including the users and what they really want. Kind of like a grocery store putting the highest profit margin items at eye level.