Forum Moderators: Robert Charlton & goodroi
Do you think your site might be penalized because of something that
happened on it? As two leaders of the reconsideration team, we recently made
a video to help you discover how to create a good reconsideration request,
including tips on what we look for on our side.
In my view, this is respectful of the employees who read through all the input as well as a good way to make your communication in a persuasive and well organized fashion.
At any rate, if you find one or more potential issues, make related changes, and then submit a reconsideration request you are showing a good faith effort - doing your due diligence.
If you are certain that your site is 100% an innocent victim, you can always tke the topic to Google's Webmaster Help forums - as long as you are willing to post your domain for public inspection. Poke arouond on that forum and you will see that most of the time "innocent victims" end up learning about something that actually IS wrong. In a few cases, I have seen the Google reps comment that there was an error and then it does get fixed on Google's back end.