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'Site may harm computer' warning on G - OK at stopbadware.org

         

skweb

4:03 pm on Mar 21, 2009 (gmt 0)

10+ Year Member



I have done research on this topic and read all the previous posts on this issue in webmasterworld.

I also filed a request to Google this morning.

I think it is probably an error since my website is totally clean and stopbadware.org is reporting it so.

How long does Google take to remove the warning?

tedster

6:48 pm on Mar 21, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Google says first fix your site (it sounds like this step does not apply to you) and then use Webmaster Tools:

...
3. Request a malware review from Google and we'll evaluate your site.
4. Check the status of your review.
  • If we feel the site is still harmful, we'll provide an updated list of remaining dangerous URLs
  • If we've determined the site to be clean, you can expect removal of malware messages in the near future (usually within 24 hours).

    Google WebmasterCentral Blog [googlewebmastercentral.blogspot.com]

  • One thread [webmasterworld.com] here reported three days for the entire process, from noticing the problem through fixing the problem, sending the request to Google and seeing the notice removed. That case was a true positive for malware, by the way, and Google removed the notice while the decision from stopbadware.org was still pending.

    From my experience as well, Google is very speedy about this.

    skweb

    1:16 pm on Mar 22, 2009 (gmt 0)

    10+ Year Member



    Update: Google took off the warning after a day or so. My website was clean but I did speak to my hosting company and it seems that their server was compromised and they fixed it. If you run into an issue like that apart from checking your website also speak to your hosting company -- even they may not be aware that another site hosted on the server might be distributing malware and that might hurt other clean websites.

    Reno

    2:01 pm on Mar 22, 2009 (gmt 0)

    WebmasterWorld Senior Member 10+ Year Member



    their server was compromised and they fixed it...speak to your hosting company

    Important advice. This happened to me once a number of years ago -- not involving Google but rather visitors emailing saying that they were getting Norton alerts -- and sure enough, it was at the hosting side. Because webmasters must have vigilance on every front, Google's willingness to alert us when our sites are compromised is a great service to us and to the internet community as a whole.

    .................................