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Can't shake off penalty: tried every trick in my book

         

johnnie

3:41 pm on Feb 16, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Wow, I am getting desparate.

A site that has been providing me with a significant portion of my business has been in the penalty-box since early january. Now, I have tried *anything* a sane human could think of to fix the issue, but my reconsideration requests just go unanswered.

First of all, I am absolutely 100% certain I am dealing with a penalty. A search for my domain (in the style of 'keyword-info.tld'), with the tld omitted will put me somewhere at page 6. Other tlds with the same domain (not owned and/or operated by me) do show up on page one as they should, but their tlds dont match the country I'm targeting. So a penalty it is. Here's a list of things I tried:

- Fix trailing slash duplicate content issue through a 301
- Fix 'index.php' duplicate content issue through a 301
- Fix 'www' subdomain canonical duplicate content issue through a 301
- Remove all defective and/or thematically irrelevant links
- Added a privacy policy
- Added a creativecommons licensing statement
- Checked robots.txt -> nothing wrong
- Checked safebrowsing tool -> nothing wrong
- Checked meta tags -> nothing wrong
- Added noindex,follow to news index and category pages
- Added rel="nofollow" to a button of a thematically relevant high-quality top50 listing
- I NEVER purchased or sold a SINGLE link
- I added 'nofollow' to my free thematic business listing, just in case G might be thinking I'm selling these positions.
- Built a couple of nice high-quality links through guest posting.
- Added new quality content on a regular basis
- Added a tagcloud to improve crawlability
- Added a great deal of relevant wikipedia-like internal linking (as per Ronburk's classic post [webmasterworld.com])
- Added noindex,follow on the individual tag-pages to prevent duplicate content
- Added the new canonical tag (yep, I am desperate)
- Removed interlinking (it was only minor anyways)

So, did I miss anything? I have to say that several external sites display one or more of my content pages. However, these pages all contain backlink to my site, signaling to Google that my site is the original content provider. Note that we are talking about maybe three of four sites that each display a single page of my content. Should I ask these webmasters to take down my content or replace it with an excerpt? I'm not really sure whether this is the culprit, since I have another site which has been penalized in the same way at the same time. This site however does not have any copies of its content floating around and is thematically completely unrelated to the first site.

As you can see, I'm running out of options. As it stands now, my site is insanely clean. On-site duplicate content is virtually non-existant and all other technical issues are ironed out (gzip compression is on etc.). Any ideas?

McMohan

4:10 am on Feb 24, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I am more or less in the same position as you are. My site has sitelinks. It shows when typing domainname.com. But when typing domainname, an inner page ranks in 40s. It happened together with PR reduction from 4 to 2 in late Oct-08, so it is a penalty.

tedster

4:19 am on Feb 24, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The description for sitelinks that are shown within WebmasterTools is "See which links on your site have been identified as candidates..."

So seeing candidate sitelinks in WMT but not the SERPs isn't something to be concerned about. Many sites see that but don't see sitelinks even on a search for [example.com].

johnnie

11:41 am on Feb 24, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



tester,

If having correct sitelinks implies one thing, it's at least that my site is well crawlable. I figure this makes it less likely that I'm dealing with a technical issue.

tangor

12:09 pm on Feb 24, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Google is a night club. They have bouncers. Sometimes the bouncers do their job right. Sometimes they don't---but will never admit the bouncers were wrong. It's their sandbox. If you want to play you have to play by their rules. And since they make the rules they can change them anytime they like.

Or, in less parable terms: Google has a business plan. That plan might not fit all, but they are stuck with it until the market changes.

netmeg

3:09 pm on Feb 24, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Find a neutral and knowledgeable third party to take a good hard look at your site, even if you have to pay for it. That's what I'd do. I'm 1000% convinced we're all somewhat blind (and certainly not objective) about our own sites, anymore than we would be about our own children.

McMohan

5:28 am on Feb 25, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



You know your site is penalized. You cleaned up what you thought was the trigger. Filed re-inclusion request. After that you are in the dark. The chances are -

- Your site might never have had a problem to begin with. It might have been one of those Google's freak collateral damage issues that landed you in the soup.

- You correctly identified the issue, cleaned it up, filed a request, but you are in the mandatory penalty period, which you don't know is how long and when will it end.

- You haven't identified the problem or have partly addressed it and Google wants you to do more, a fact you are not aware of and are waiting endlessly for the penalty to end.

- It might never have been a penalty by Google's definition, but an algorithmic tweak that has affected a select set of keywords. If the overall traffic hasn't been affected drastically, perhaps a perceived penalty might belong to this category.

- Your site is affected (penalized or algorithmically tweaked), you undertake damage control efforts, file a request to Google citing what might have been the problem that you addressed, which might be a news to Google! So, they use the stick you gave to beat you.

It might just be best to clean up issues that you are aware of, as netmeg suggested, take help of an expert to review and let rest to destiny.

tedster

5:42 am on Feb 25, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Awesome summary, McMohan. Should be mandatory reading.

johnnie

12:03 pm on Feb 26, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I am glad to inform you that I appear to have been reinstated. Rankings are not what they sued to be, but I figure that's a matter of time and regaining some of my 'illegally' gained linkstrength in a legitimate way. My rankings are not what they used to be, but a search for 'domain-tld' now puts me at #1. It was the slow trickling in of Google traffic that prompted me to re-investigate.

What I have learned:

- Issues on one domain might well affect your other domains (don't know if shared IP comes into play here)

- Be as elaborate as you can in your reconsideration request

- If you're innocent and your site really deserves a second chance; don't give up.

- The 'domain-tld' is still a reliable indicator

- Link exchanges suck.

- Don't mess with Google, their guidelines are for real ;)

SEOPTI

3:08 am on Feb 27, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



congratulations johnnie, good news!

tedster

3:11 am on Feb 27, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



How long did ther total process take for you? This thread is ten days long, and that would be pretty quick - so inquiring minds want to know the timetable here!

johnnie

4:17 am on Feb 27, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



One problem with that tedster: I don't know whether my 'release' was due to actions taken during these ten days or because of actions taken before that. Therefore, I can never be 100% sure what did 'the trick' and when.

What I do know, is that I removed two old spammy sites from the same IP just before I filed my request. This was relevant, because these sites where previously (up to ~4 months ago, before penalty-time) interlinked with my main site. They were in the same general field, but just touched upon a different niche. I mentioned the deleting of this old junk in my request, in an effort to come clean as much as I could. Guess that worked. All in all, the penalty was imposed early january, so I figure I've been pretty quick getting in and out of penalty hell.

If you want to know what I did, see the OP and add 'remove old spammy sites related to your site' to that list. It's basically a recipe for getting out of penalty hell, given you don't have major external dupe issues.

Maybe I am one of the lucky few, but in the end I feel this has been a positive experience. I've certainly learned a *lot* these past two months.

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