Can't get Google to index the new site

[darinz]

My company recently went thru a major overhaul of our public internet site. All new pages, content, etc. Part of the overhaul also included the addition of Google's Custom Search. We have the new site up and running with no issues whatsoever. We currently host the site on our own servers, but now I am attempting to host the site at a 3rd party. I have had the new site up and running for about a month and the only reason why we haven't gone live with it yet is we can't get Google to index the new site. The original site, with the new content, has been indexed and shows up whenever I do google searches.

I have created and submitted a sitemap of the new site to Google, which has been verified by Google. Looking at the log files on the new server I can see that googlebot is accessing pages/document on the new site. I have emailed Google's Enterprise Support, but alas they are absolutely no help whatsoever. They keep referring me to Google's webmaster pages which I have reviewed multiple times.

Typically how long will it take Google to include my new pages in their index? Is there something else I need to do to make this happen? From what I understand about Google Custom Search is that it pulls from Google's main index, but if I can't get Google to index my site, the custom search will not pull any results.

Any advice or assistance would be greatly appreciated.

[tedster]

Hello darinz, and welcome to the forums.

Is this overhauled site on a new domain? If so, are there any links pointing to it from other domains?

the only reason why we haven't gone live with it yet

How are you keeeping this new site from "going live"?

[darinz]

The new site is using the same domain name.

The original website is located at http://www.example.com/public

The new website is located at [public.example.com...]

The plan is to do a DNS redirect at the original site once the new site is fully operational. The new site is not "live" yet as we haven't done the DNS redirect, nor have we advertised this new site.

[edited by: tedster at 5:39 pm (utc) on Nov. 20, 2007]
[edit reason] switch to example.com - it can never be owned [/edit]

[jimbeetle]

Keep in mind that one of the factors that affects how Google spiders and indexes a site is links -- actually, it's probably the most important. Until Google starts seeing external links to pages on the new site its priority for indexing it will be low to non-existent.

You might consider biting the bullet and send the new site live now, first being sure rewrites are in for any of the old pages that have external links pointing to them. You might also want to consider alternative search site solutions instead of relying on Google Custom Search for now.