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Is there anyway to "complain" about a result that I don't think is of benefit to searchers or is it a case of tough luck?
<Sorry, no specific search terms.
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[edited by: tedster at 1:00 am (utc) on Oct. 20, 2006]
Maybe Google goes berserk when it has more than 63 million hits...
In my sector, the top result for the money term is an article page, for a product that they sell, that is applied to the product that people are searching for.
In this case, the page babbles on aimlessly forever about nothing, and they are there soley because of the BL's and anchor text.
Granted, it is a legit product... However, if someone were doing a search on this term, they are clearly not interested in that guys product.
It's one of those things where, "You can use it on this, and this, and this...." of which, they have a separate page for each of these 'things'.
Is that really fair? I would consider this a bad search result because the people looking for my search term, are in no way interested in this product. These guys simply spammed the engine or something.
I know if I ran Google Search, that's where I'd always focus a lot of resources. The public will forgive the occasional spammy page a lot quicker than they will forgive not finding ANY good result.
One thing you can always do on any Google Search Results page is scroll down to the footer, and use the link they have there labeled: Dissatisfied? Help us improve.
If you have a complaint it might be better to file it once you are logged into your G account vs. using general form accessible from the bottom of the SERP, as G will place more weight to it (i.e will look harder at the problem) – at least that is what I remember hearing Matt C. say in a recent interview.
Also, if the top spots (or any results you see) are spam, please do let us know via the spam report option in your Webmaster Tools. This information significantly helps us to:
- figure out what went wrong
- fine tune our algorithms to improve things
Yep! ... and I have used this once or twice...and believe me...because of the grievous nature of the pure spam that found its way into what has been - "historically - 5+ years running" - an extremely stable and absolutely spot on set of SERPs for very popular and competitive niche term(s) I work with...I am not very polite when I set a spam report..I basically say..
"you have got to be kidding Google (<= that's mild)...if you can't get this sector right (and I know that your ALGO is extremely complex and all... ;-) then "houston, you have a big problem"...