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I'm working as an eMarketing and Webdev person for a pretty big online store in Australia.
We've recently relaunched our website with a completely new design and a new domain. Since then, we're experiencing problems with our pages being not properly indexed in Google.
We had long discussions with our ecommerce-software provider as to who is to blaim for this problem. They insist that certain on-page SEO efforts done by myself prevents the website from being indexed properly. I insist that this has to do with a server setting and with the redirect from the old domain to the new one.
Please find detailed info on this case below.
In January this year the old online shop at <example1.com> went offline and we started with a new design and optimised website at <example2.com>. The pages seemed to have been indexed ok. For some reason in February/March the site was hit by lots of bots at the same time which caused our site to crash several times a day.
We advised our software company to have a look into it, who somehow changed server settings and tweaked the software so that it ran stable again.
Since then strange things have happened to our Google index.
The new website has about 40,000 pages in total.
The amount of indexed pages of the new domain <example2> jumps up and down from 500 to 13,000 pages every few days - at the moment we are at around 9,000 pages.
The old domain <example1> is being redirected (301 redirect) to the new one. Strangely though, the old domain still has 44,000 pages indexed. and this is now more than 4 months ago.
I don't believe it's an on-page issue but something with the redirect or with a server set-up.
Can someone confirm this? How can we get all the <example2> pages indexed? Do we need to get rid of <example1> entirely?
Thanks for your help!
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[edited by: tedster at 2:19 pm (utc) on Aug. 3, 2006]