Ten to fifteen years ago the web was noticeably changing: enterprise finally began to pay serious attention to the web, sort of like Walmart coming to town; SM platforms were like a mall drawing traffic away from downtown; and search engines especially Google began to shift from organic referrers to portal/platforms much as Yahoo had already done with directories.
Yes, it wasn't a sudden change even back then, just that that was when many/most webdevs actually began to notice and web fora turned blue and ran with tears. It's been over a decade, now, folks! The very same complaints, concerns, demands, outrage, angst et al. I'm not saying there isn't cause nor that there isn't suffering, I'm saying it does freaking little good. Just as when the malls and Walmarts show up and impact or obliterate small B&M businesses. I lived through that B&M type of disruption in a smallish town as well as this more recent web variation. Yes, this ain't my first rodeo. I succeeded then and I'm succeeding now. As are others. As can you. Maybe.
If you want to mount a crusade: go for it. If you want to contact politicians: by all means. If you want to file legal grievances: feel free. However, if you don't also figure out a way to stay in business between now and when those cows over the rainbow come home you had best build another business model than the one you say isn't working anymore. Reality sucks.
Here's some dating advice with just a modicum (women to site and men to Google... :)) of change :
I could write to the site above that, yes, it’s a quality, classy site and that, yes, it deserves a lot better than that mistaken SERP. I’d add that there are definitely some nice traffic referrers out there, so it should keep on looking. Good luck and Godspeed!
My real advice to that site would be to assess why it keeps on choosing Google. That’s it's big problem. Lots of sites end up with traffic referring backlinks, so clearly not ALL traffic referrers can be scum. But some referrers will always be b*st*rds. So why does it end up with Google? That’s for IT to figure out, not Google.
If you feel your blood pressure rising, and you think that if only "experts" like me placed the proper blame on Google, this would all go away, I respectfully disagree. Google doesn’t read my posts. Only people who are looking for a dose of truth, humor, and insight do.
Yes, I get it: Google is wrong. Google lies about doing no evil. Google strings sites along. No argument here. But there is no power in pointing out the obvious. You know why? Because YOU CAN’T CHANGE GOOGLE!
We can complain to the high heavens about Google and their immoral behavior, and guess what? Tomorrow, Google is going to drop a site it doesn’t care about and then never rank it again. And around and around we go.
So…since you can’t change Google and I can’t change Google, how can we make sure that a) You don’t keep dating Google, and b) You understand that this is the way Google is, no matter how much we wish they weren’t.