Google Alphabet Company To Disable Customer Smart Home Hubs

[engine]

Quick, raise the flag in the how not to upset customers department. The Google Alphabet public relations machine should be providing new tech to all the customer affected, imho.

Nest, a smart-home company owned by Google's holding company Alphabet, is dropping support for a line of products — and will make customers' existing devices completely useless. Google Alphabet Company To Disable Customer Smart Home Hubs [uk.businessinsider.com]

As one customer puts it, Google parent company Alphabet is "intentionally bricking" the devices on May 15, 2016.

[jmccormac]

All your base are belong to us? :) No matter how well this is presented as an upgrade, it is going to irritate customers.

Regards...jmcc

[engine]

It begs the question, how long should support be provided? Not just this product, but for any product. Technology is always moving forward very quickly, and for some it's trendy, if not essential, to have the latest and greatest. However, when you buy a product, what is a reasonable life you should expect?