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Unfortunately, it is a relationship that he has apparently ignored and taken for granted. This could be a good wake up call to realize how much his business depends on Google and that he should spend more time managing that process.
joined:Apr 30, 2008
The thing about this fella, he doesn't want to be involved with google because it's just "another thing" to deal with. I explained to him about verifying his business and the changes per the business owner link, and I would manage it through my google account, but he feels differently about it and quite honestly prefers google not publish his hours, etc; That's why he had is own website built, right?