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Since October, Google’s GKBO appears to have been systematically accessing Mocality’s database and attempting to sell their competing product to our business owners. They have been telling untruths about their relationship with us, and about our business practices, in order to do so. As of January 11th, nearly 30% of our database has apparently been contacted.
Furthermore, they now seem to have outsourced this operation from Kenya to India.
We were mortified to learn that a team of people working on a Google project improperly used Mocality’s data and misrepresented our relationship with Mocality to encourage customers to create new websites. We’ve already unreservedly apologised to Mocality. We’re still investigating exactly how this happened, and as soon as we have all the facts, we’ll be taking the appropriate action with the people involved.
Someone, somewhere, has some questions to answer.
•If Google wanted to work with our data, why didn’t they just ask?
In discussions with various Google Kenya/Africa folks in the past, I’d raised the idea of working together more closely in Kenya. Getting Kenyan businesses online is precisely what we do.
•Who authorised this? Until we uncovered the ‘India by way of Mountain View’ angle, I could have believed that this was a local team that somehow forgot the corporate motto, but not now.
•Who knew, and who SHOULD have known, even if they didn’t know
[edited by: Sgt_Kickaxe at 9:54 am (utc) on Jan 14, 2012]
[edited by: Web_speed at 10:03 pm (utc) on Jan 14, 2012]
Perhaps not so extreme in the USA...
Google was caught red-handed, stealing, lying and committing an act of fraud.
Perhaps not so extreme in the USA... there are too many Google guys in the US Gov (What? Didn't know?)
Do you think a criminal investigation may be under way shortly, if it's not already?
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