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Server Failure Makes Google Unavailable

     
11:13 am on Sep 27, 2006 (gmt 0)

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The failure of a DNS (domain name system) server at Comcast caused problems for some web surfers in the north east section of the US yesterday, making several websites, including Google, inaccessible.

The server failure caused connectivity problems for a 'few hours', said Jeanne Russo, a Comcast spokeswoman. By late yesterday, the broadband provider had rerouted traffic to other servers, she said.

An undetermined number of Google users who subscribe to Comcast's broadband service "experienced problems accessing Google and other services for a short period of time", a Google spokesman said via email.

Server failure makes Google unavailable [pcadvisor.co.uk]

WebmasterWorld members started seeing this early on in the day.

[webmasterworld.com...]
[webmasterworld.com...]

11:39 am on Sept 27, 2006 (gmt 0)

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I think it must have been down for around 5 hours as my analytics account has no stats from 11am to 4pm.
12:48 pm on Sept 27, 2006 (gmt 0)

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shame
12:49 pm on Sept 27, 2006 (gmt 0)

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I monitored G services pretty closely, I got kicked out of Gmail at +/- 8:45a and came back up @ 4:22p EST. Nice "few hours" as reported. Anyway, Happy 8th Google, I know it wasn't your fault...
1:10 pm on Sept 27, 2006 (gmt 0)

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That should NEVER happen again. I do declare :)
5:00 pm on Sept 27, 2006 (gmt 0)

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Ah, I see! I was wondering about my visitors...page impressions pretty good, google analytics disasterous; that explains it...
5:19 pm on Sept 27, 2006 (gmt 0)

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Server Failure Makes Google Unavailable

Shouldn't this read:

"Server failure at an ISP makes some websites unavailable for customers using that ISP (in a part of the USA)"?

The story sounds pretty dull put that way, doesn't it?

I thought WebmasterWorld was above sexing up the titles by putting "Google" and "unavailable" next to each other?

Come on, you can do better than this :-(

5:37 pm on Sept 27, 2006 (gmt 0)

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I thought WebmasterWorld was above sexing up the titles

Ha. This is a business venue. Lots of things for sale here.

6:24 pm on Sept 27, 2006 (gmt 0)

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Shouldn't this read:

Thanks for that comment webdoctor. I have to admit I had a similar thought when I saw the headline on WebmasterWorld's home page, and felt my heart sink just a little.

I guess the misimpression is rescued somewhat for those who read as far as the sub-head:

"The failure of a DNS (domain name system) server at Comcast caused problems for some web surfers in the north east section of the US yesterday, making several websites, including Google, inaccessible."

And I guess the subject line of the thread did come straight from the linked-to article...

Still, with all that said, it certainly did catch my eye. ;)

AWA

8:15 pm on Sept 27, 2006 (gmt 0)

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At this moment, 22:14 GMT+1 Flanders(belgium), Adsense/Adwords-account are out - dns error.

Gmail, Google are OK.

12:40 am on Sept 28, 2006 (gmt 0)

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At this moment, 22:14 GMT+1 Flanders(belgium), Adsense/Adwords-account are out - dns error.

Worked fine for me (same area, a bit later).

I agree the title is overly sensationalist.

1:54 am on Sept 28, 2006 (gmt 0)

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I felt this with my comcast account in Seattle... Thought I was going mad ;-) - oh wait a minute...

In any case I forgot to bypass the comcast dns system anyway on that account and use my own. In my opinion Comcast (notto mention Verizon, GTE & ATT) haven't quite got the stability down for large scale dns yet. Although for what they charge here it should be routed with gold plated cat 5 connectors.

2:51 am on Sept 28, 2006 (gmt 0)

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This costs google many millions of dollars in two ways:

a) All that PPC ads that were not clicked

b) All those people who were forced to give Yahoo!, MSN, and Ask another try...and may have liked what they saw

9:18 am on Sept 28, 2006 (gmt 0)

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and may have liked what they saw
They saw the same thing no matter where they went.

connecting to Yahoo.com......

4:12 pm on Oct 1, 2006 (gmt 0)

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Guys...I have to say, I appreciated the "sexing up". I had MIS folks working for hours and hours trying to figure out why we could not get to a very dull site that was critical to our business. This story caught my eye and I believe may be the reason for our problems. Not sure if I would have stopped to read if not for the Google in the headline. Maybe someday I'll be a bit more sophisticated. Thx.