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Members have to keep re-entering user name and password to view videos

Mime types in password protected directories

         

Cynthia

5:59 pm on Dec 18, 2004 (gmt 0)

10+ Year Member



Hi,

I have a password protected directory using .htaccess and I have a large number of real media streaming videos in this directory for my members.

Every time a member goes to view a video they have to keep re-entering their user name and password every time which is very annoying and is losing subscribers.

A member should only have to enter in user name and password one time to get into the members area...not every time they want to view a video.

What can I do to fix this?

Any help would be greatly appreciated.

jdMorgan

2:32 am on Dec 19, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Cynthia,

Welcome to WebmasterWorld!

I'm not sure why you mentioned MIME types in your thread description. Do you suspect the MIME type of your streaming media files is incorrect?

Also, can you clarify: Is the browser getting a password required when trying to view a page showing the media files that can be viewed, or is it getting the password required each time a link to a media file is clicked? I'm not all that familiar with streaming media setups, but it may be important to identify whether the browser is getting the auth error at the page level, or if the streaming media plugin or player is getting the auth error.

The usual cause of authentication problems in a pure html-page-viewing situation is the the authentication domain does not include the files which are accessed. But this doesn't sound like what's happening here.

Jim

Cynthia

8:04 pm on Dec 19, 2004 (gmt 0)

10+ Year Member



Hi,

The Mime types are correct.

The real media video files are located in the same directory.

The media files are embedded into a page, and there is also the appropriate .ram file for each real media file.

[edited by: jdMorgan at 8:21 pm (utc) on Dec. 19, 2004]
[edit reason] Spelling [/edit]

Cynthia

3:21 pm on Dec 21, 2004 (gmt 0)

10+ Year Member



The error is happening using Internet Explorer. The error does not happen with Netscape.

jdMorgan

5:00 pm on Dec 21, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



This may be a Windows XP Service Pack 2 issue then.

You may wish to try the following, and publish these instructions on your site if it works.

In Internet Explorer, click "Tools->Internet Options->Security." Select the "Internet" zone. Click on the "Custom Level" button.

At the bottom of the security options list, select either "Automatic logon with current username and password" or "Prompt for user Name and Password."

If you find that either of these is already selected, then this solution won't work because there is some other problem.

Jim