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Adsense application knocked back, any tips?

Says linked to disabled accout, but must be an error

         

Kunkster

11:05 pm on Aug 11, 2005 (gmt 0)

10+ Year Member



Hi Gang,

Long time reader, first time poster. I like this forum even more than cute fluffy squirrels. You guys are doing a great job.

I've applied twice now for Adsense, and knocked back both times.

(the second application was prompted by a thought that perhaps the site listed on the first application was outside the tos)

On the second knock-back I asked why, to which I received a response ..

"Your AdSense account was found to be related to an account previously disabled for invalid click activity. A publisher who has an account that has been disabled for invalid clicks is not allowed further participation in the AdSense programme."

Balone! I've never been involved with adsense before neither, and have no relationship whatsoever with anyone that has used adsense. I have pumped lotsa $$$ into adwords as an advertiser - and referred many webdev clients into adwords - and am downright dirty on people ripping me/us off.

I've replied back to G to this effect and no response yet.

Any tips on what I can do? I wanna play too!

Atomic

11:22 pm on Aug 11, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Did you just purchase a domain that suddenly became available or do you live in a dorm or something like that where you might share the same IP with a happy clicker?

Kunkster

12:02 am on Aug 12, 2005 (gmt 0)

10+ Year Member



Hi Atomic,

Interesting .. the domain is a long-hyphenated-one so I don't think it would have been previously registered. (wasn't at all surprised it was available for registration).

The site is hosted on a shared IP box with a company that shall rename nameless, but has done superbowl advertising ;)

It's feasible that that same IP address has a hosted site which has been banned previously (plain bad luck if it was).

The web site listed on the first application is an entirely different IP block but same hosting company (have a dedicated IPA for e-commerce SSL, not even remotely close to the other IPA, but still owned by the same company). Granted this (first) website is very niche, and was perhaps knocked back for being too niche/vertical (didn't ask why).

Another thing, on both applications the yes/no response from G took about 3 weeks, not "couple of hours/days" as how my expectations were set.

any other ideas? should i lodge an application again with different site/host?

RonS

1:17 am on Aug 12, 2005 (gmt 0)

10+ Year Member



They didn't say the site/domain/host was the problem, they said that they AdSense ACCOUNT was related to an ACCOUNT that had been banned.

Then they go on and reiterate that they believe that your account (i.e. YOU) is somehow related to another account. Could it be the same address, same building? Could it be the same SSN/TIN? Could it be the same name? Who knows. You'll have to dispute it with them.

Good luck.

europeforvisitors

1:22 am on Aug 12, 2005 (gmt 0)



I know of people who have been harassed by bill collectors because they had the same name as a deadbeat, so maybe something similar has happened in your case. As RonS says, this is just something you'll have to work out with Google.

Kunkster

1:30 am on Aug 12, 2005 (gmt 0)

10+ Year Member



Thanks folks. I'll let you know how it goes.

Atomic

2:16 am on Aug 12, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Or worse than that...someone could have stolen your identity. That might be a reach but stranger things have happened. More likely it is just something that's a close match in their database.

Kunkster

2:28 am on Aug 18, 2005 (gmt 0)

10+ Year Member



Hi All,

A quick note to let you know my application has been reviewed/approved. Woot!

A big THANKS to all for your support.

Lex_Luther

2:40 am on Aug 18, 2005 (gmt 0)

10+ Year Member



Instead of a thanks, how about sharing with us how it all worked out? IE: G's response, your interpertation, reasons given by G, what you think you did to overcome G's objections......You may be able to help one of us in a similaer situation.

Kunkster

3:23 am on Aug 18, 2005 (gmt 0)

10+ Year Member



Instead of a thanks,

Just expressing gratitude, Lex. Thought it'd be a nice gesture. All we need is love. Love is all we need [chorus]

the exec summary is .. upon receiving the initial rejection notice I emailed G with a polite enquiry as to why. The response was that my account was found to be linked to an account previously disabled for ad clicking. I pondered on this and emailed G with a sincere and thorough explanation that this must be an error, and if my name was somehow muddied, here's a a possible list of reasons why this may be.

The reasons I put forward were:

1/ I recently moved DSL ISP (static IP). Perhaps I inherited a flagged IPA? (and used this IP to apply)
2/ The website listed on the application is on a shared IP hosting arrangement with a name-brand company. Perhaps the IP of my website/host is flagged?
3/ I strongly uphold the TOS. I advertise heavily on adwords for my book publishing business, and would be downright nasty if people were click-frauding me out of adwords dough.
4/ I am web developer by trade, 10 yrs +, and practice clean healthy and ethical SEO for my clients (who also are adwords advertisiers). (hollow or short-sighted SEO campaigns do me no favours in the long term, as the CTR and low conversions are hard to justify to paying clients)

The email back from G (in response to my explanations) took about 5 calendar days and didn't really explain what the error was; just a nicely worded 'sorry for the misunderstanding' email. But, during those 5 days, was wondering if would get a response at all.

I did notice, however, the reply-to email address was to a different divison, not the normal G.AS support email address. They must use inbound email case handling (no surprise).

hope this helps someone else in a bind.

aeiouy

5:05 am on Aug 18, 2005 (gmt 0)

10+ Year Member



Always good to see a reasonable dialog with google work out for someone who deserved it to be so.

It is amazing how the people who did nothing wrong always end up having their decisions reserved upon further review.

The obivously make mistakes, but from what I have seen, on the rare ocassion that they do, they do investigate it, listen to reason and affect change if necessary.

mikeh100

8:39 am on Aug 18, 2005 (gmt 0)

10+ Year Member



I have found Google quite reasonable with dealings with them.

My wife applied for an account was knocked back for no apparent reason and upon politely asking them, they advised that there was already an account in that name at the same address.

Both my wife and I have the same first and second initial and same surname. I had a fair idea that this was where the confusion was.

Once this was pointed out to them, they approved my wifes account with no further correspondence.

Kunkster

8:47 am on Aug 18, 2005 (gmt 0)

10+ Year Member



You and your wife had the same surname, man, what are the odds!
lol.

RonS

7:21 pm on Aug 18, 2005 (gmt 0)

10+ Year Member



Glad it worked out for you, Kunkster.

>>"You and your wife had the same surname, man, what are the odds! "

Good thing he and his wife aren't both named "Chris" or "Pat", too.

wackybrit

8:09 pm on Aug 18, 2005 (gmt 0)

10+ Year Member



You and your wife had the same surname, man, what are the odds!

Not all married couples have the same surname, y'know :)

mikeh100

8:09 am on Aug 19, 2005 (gmt 0)

10+ Year Member



Spot on wackybrit - my sister is married and still uses her maiden name.

Was merely to highlight my experience, not to get ridiculed.

To make my situation more difficult for Google, my first name is Michael and my wife is Michelle.

RonS

12:51 am on Aug 21, 2005 (gmt 0)

10+ Year Member



Nobody was ridiculing you, IMHO. Definitely not me. :)