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Payment via EFT

     
10:14 pm on Jun 16, 2005 (gmt 0)

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I just wanted to caution anyone relying on a monthly check from AdSense NOT to try the BETA EFT program. I did, and they say my account number is bad.

My account receives EFTs all the time so the account is certainly good, and that only leaves me guilty of entering my account number incorrectly.

I used to work for a bank, and gave customers instructions in this all the time. So it's hard for me to believe it's my error. But let's say it is.

Google can only tell me to switch back to check by mail or enter my EFT info and try again. Because of security, they can not tell me what number I entered before. This seem unusually difficult to me.

I am already going to get my check one month late; if I try EFT and it fails again it would be another month!

I am advising that you not try payment by EFT until it is no longer a BETA test.

I have generally been very please with the AdSense program, but I am disappointed that in a BETA test they do not have a team assigned to help resolve each problem so they can learn from them.

Peter

10:21 pm on June 16, 2005 (gmt 0)

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I don't know what a poll would show, but Google's EFT has worked like a charm for me. This forum hasn't been jammed with complaints about EFT, so it's probably working well for most publishers who've chosen that payment option.
10:24 pm on June 16, 2005 (gmt 0)

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have to say I'm pretty pleased with EFT... maybe I won't be saying that next time but for now it works very well for me...
10:24 pm on June 16, 2005 (gmt 0)

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I used to work for a bank

Yes I remember and wanted to thank you for extra $20 bill on the hundred dollar bill I was needing change for

;)

EFT works fine.. it is our responsibility to enter our numbers correctly

10:30 pm on June 16, 2005 (gmt 0)

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I am disappointed that in a BETA test they do not have a team assigned to help resolve each problem so they can learn from them

I would say they do have a team resolving these issues, and they do it well. My first EFT was cancelled due to supposedly bad information that was entered. However I know of more than one person living in this neck of the world who use the same bank and had the same problem, so I suspect it wasn't the information that was the problem, but rather teething problems with the system.

Second time around though it worked like a charm.

But you're right - if you depend on the money then you shouldn't sign up for a program that's clearly marked as BETA.

10:33 pm on June 16, 2005 (gmt 0)

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> EFT works fine..

not always - here's just one example - one of my suppliers moved over to EFT so I tried it.
At the end of the next month they sent me a statement showing my account as being overdue - it wasn't, it had been paid by EFT.
So I rang them to find out why - they told me they hadn't been able to allocate the EFT to my account and in future could I please send an e-mail to them advising them when I was paying, what I was paying, and how I was paying.

No I damn well won't - I'll send their remittance in the post, same as I have done for the last ten years.

10:36 pm on June 16, 2005 (gmt 0)

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No problem with EFT if you enter the right numbers where required. It works fine with us wth G as well as by all other programs we are involved with.
10:52 pm on June 16, 2005 (gmt 0)

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Works fine for me.
10:55 pm on June 16, 2005 (gmt 0)

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No problem with EFT here either.
Only thing is I think I receive the transfers later than the checks.
11:00 pm on June 16, 2005 (gmt 0)

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Gosh, some of you are being hard on me!

I admitted it might have been my fault, and said nice things about AdSense.

I still consider it unusually unhelpful that they can not confirm that I did or did not enter the correct account number. It would help ensure that I don't repeat (my) mistake.

That's what I would expect from the BETA support team, and maybe even getting you a check by mail without waiting for next month's cycle.

11:26 pm on June 16, 2005 (gmt 0)

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I meant to say that peterinwa. I meant to make note that while EFT had worked for me I can certainly see that being beta it may well have a few bugs to deal with.
2:06 am on June 17, 2005 (gmt 0)

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peterinwa, thank you for warning us about EFT. Unfortunately, I can't do much about it. I already chose EFT as my prefered method payment. Now, the only thing I can do is to contact google, and ask them to check my account number for accuracy. (well, for the record, my bank information was entered correcty, I checked it many times, but let's see what Google thinks...)
11:18 pm on June 17, 2005 (gmt 0)

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Well, I am still waiting for the payment. After switch to EFT, I have no my check any more.

On my adsense report, it says it was paid out on
Payment Type: EFT
Payment Date: May 25, 2005

However, I did not receive anything till now. We are in Holland. Some people told me to wait a little longer, but I am already start to worrying about it. Should I contact them now?

11:52 pm on June 17, 2005 (gmt 0)

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Yes!
12:58 pm on June 18, 2005 (gmt 0)

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I've had no problems up till now and got my money quicker than with the check.
1:21 pm on June 18, 2005 (gmt 0)

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same - here EFT has saved me a couple of weeks waiting and 10 per payment - net result though is that I am now more impatient than ever for the next payment. Hey G pay me daily....
1:37 am on June 20, 2005 (gmt 0)

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peterinwa, I faced the same dilema you face with EFT after my first scheduled EFT payment failed. I'm nearly certain I entered the EFT info. correctly the first time, but decided to give it another try since the delayed payment was already going to come by check, and EFT worked the following month. Had it failed a second consecutive time, I would have waited a while before trying again.
1:51 am on June 20, 2005 (gmt 0)

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Thanks Richmondsteve.

Actually, there's an update. I got a phone message from Google saying that they were going to try to phone me tomorrow. That's the kind of support I was looking for.

I've often been curious if someone from Google reads this forum. It's not like there are that many such forums they'd have to keep an eye on.

Peter

2:29 am on June 20, 2005 (gmt 0)

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I am disappointed that in a BETA test they do not have a team assigned to help resolve each problem so they can learn from them.

I'm not sure how much Google could learn from your typos in order to assign an entire team to the project :)

EFT worked like a charm for me, first time every time, but then again I check and recheck such things so many times before I hit submit it's worse than OCD.

5:05 am on June 20, 2005 (gmt 0)

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I check and recheck such things so many times before I hit submit it's worse than OCD. That's why I suspected it wasn't my error.

What surprised me so was they Google didn't have the ability to check to see -- or have a BETA team research to see -- if in fact it was my typo.

Assuming that it might have been my typo I have said nothing to fault anyone but myself about the error occuring in the first place.

8:27 am on June 20, 2005 (gmt 0)

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I am advising that you not try payment by EFT until it is no longer a BETA test.

So you'd rather wait a month each time and pay significant check processing fees, just because of the possibility that you might have failed to correctly check your account number on entry? Weird. And considering you're a former bank employee, doubly weird.

3:35 pm on June 20, 2005 (gmt 0)

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Bird,

The checks were coming just fine with no processing fees and now I'm getting nothing. I just thought I might help others avoid my present circumstances.

Never said I wasn't weird.

Peter

4:49 pm on June 23, 2005 (gmt 0)

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EFT is working fine for me.
5:27 pm on June 23, 2005 (gmt 0)

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No problems from day one for me.
 

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