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VERY late AdSense payments

What to do when Google screws up...

         

mokolabs

12:14 am on Feb 20, 2004 (gmt 0)

10+ Year Member



I still have not received my November payment. When I last contact Google, they said they'd reissue the check and I'd receive it within a few weeks.

Well, it's been more than a few weeks and STILL NO CHECK. Obviously, this is pretty frustrating and disappointing. It should not take Google nearly three months to send out a check. (Strangely, I've already received my January and December checks.)

I tried calling the Google 866 number earlier today and left a message with someone in the AdSense group, but never heard back.

Has anyone experienced this? What should I do to resolve this matter?

bzprod

12:43 am on Feb 20, 2004 (gmt 0)

10+ Year Member



You say that you have already received your December and January payments. Are you sure you are thinking of the correct months? The reason I ask this is because January payments have not been sent yet. So, if you have received two checks then maybe it was November and December...and you are missing October? Please check into this as it doesn't make sense.

-Patrick

dauction

1:29 am on Feb 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You recived you January check?! Congrats ..

I just received Decembers last week and not even sure if I will receive a January check this month or if they are pushing it back until February..

I dont think think it is too much to ask.. simply send the checks for each region at the same time every month..

mokolabs

2:18 am on Feb 20, 2004 (gmt 0)

10+ Year Member



I'm definitely sure, bzprod.

My payment history looks something like this...

Aug 18 PAYMENT A
Sept 27 PAYMENT B
Oct 28 PAYMENT C
Dec 8 PAYMENT D
Dec 19 PAYMENT E (not received)
Jan 24 PAYMENT F

I have received Payments A-D and F, but no Payment E. (Note the complete absence of any activity between Oct 28 and Dec 8.)

Although it's listed as mid December, Payment E is actually the November payment -- the updated date reflects my first request to resend the check.

(FWIW, there is also a corresponding gap in my check stubs.)

mokolabs

2:24 am on Feb 20, 2004 (gmt 0)

10+ Year Member



Just to be clear, by January payment I was referring to revenue from December that was SENT IN JANUARY, and the check I'm missing is November revenue that I should have been SENT IN DEC.

(Like everyone else, I have yet to receive a check for January revenue.)