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Google deactivated my account

         

kashifkb

8:41 pm on Dec 15, 2005 (gmt 0)




Hi everyone

Google blocked my account and mentioned the reason that my account was linked with an account which was previously disabled for the invalid clicks.

I didn't have any other account then how it is possible to be linked with the banned account.

I write an email to them and explained everything in detail and now I am waiting their reply.

Would anyone tell me why my account is blocked and what should I do now. My site was having Adsense for the last 10 months and I never had an account before and my one and only source of traffic was Adwords and I had a lot of investment on it.

Can anyone help me what should I do now.

Thanks

Play_Bach

10:14 pm on Dec 16, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



One thing threads like this makes me wonder about is how Google actually terminates accounts. In other words, are suspect accounts reviewed by a special team at Google that are given the delightful job/powers to pull the plug, or is this decision left up to the discretion of individual AdSense employees with no commitee or team approval? From a "checks and balances" point of view, I would hope terminations are done by commitee and not by individual, especially when so many people seem to be depending on AdSense for all or much of their income (at least here!). Anybody know?

Thanks.

kashifkb

10:42 pm on Dec 16, 2005 (gmt 0)




Hi everybody,

I am greatly thankful to all of you who partcipated in this post and gave their comments.

I am still waiting their reply and I wish that may they forgive me. If my account is found by Google to be associated with an banned account,(who the hell that account) which I never know but whatever their reply I will not be angry with Google. I still hope for the best.

Its my luck whether I come back in Adsense and join you again as Adsenser or not.

Otherwise, I will have to search again a Slave/Salaried 12 hours job, which I get rid of for the Adsense.

I wish you all the best and Good luck to all of you.

I still love Google and will Love Google because It gave me good dreams and enlightened great hopes in me, which I never thought of before.

I wish for the prosperity of Google Adsense and web publishers.

Best of Luck to all of you.

btas2

11:30 pm on Dec 16, 2005 (gmt 0)

10+ Year Member




I wonder if anyone can point me to a deactivated account thread where someone is actually innocent!

Well I can't. Every complaint of this nature that I've seen comes from someone who in one way or anther has made it clear that they try to "play the system", either by doing something just slightly inside the rules or else just outside. They all have friends who had accounts deactivated or have bought sites which had previously been deactivated or accidentaly clicked on their own ads or [insert appropriate excuse here].

My feeling is that Google knows good sites from bad and gives good sites a warning and a second or third chance if they (truely) accidentally do something outside the rules. The marginal MFA sites don't get a second chance, nor should they.

I once had a page that Google felt wasn't in full compliance with the rules. They wrote to me and told me. I made changes and asked them to take another look. They said it was now fine and that's the last I heard from them. They obviously looked at the 500 other pages on my site and found they were all well within the rules. It was obvious that the one page that wasn't was not a deliberate attempt to push the limits, but an honest oversight on my part.

xtreem

12:09 am on Dec 17, 2005 (gmt 0)

10+ Year Member



If he truly did log into his "friends" account then his friend would have had to hand over his username and password, which I think Google is right to assume its a very unusual thing to do unless you are in cahoots or the same person. Logging into google adsense with someone elses credentials, but from your IP, with your google cookies, browser version etc etc google is right to be suspicious. Remember, its more than just the IP, there is also your cookies, browser and behaviour patterns, referrals, links on the sites, templates used to generate MFAs etc. which google can use to detect 'associated' accounts. By the sounds of it, I smell click ring, MFA, cross linking, scraping etc. which if it truly is connected with another account, can be easy to manually spot.

21_blue

12:46 am on Dec 17, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If he truly did log into his "friends" account then his friend would have had to hand over his username and password

In the UK this is illegal. The Computer Misuse Act 1990 made it unlawful to gain access to computer information for which you are not authorised. It carries a maximum penalty of six months in prison.

europeforvisitors

1:27 am on Dec 17, 2005 (gmt 0)



From a "checks and balances" point of view, I would hope terminations are done by commitee and not by individual, especially when so many people seem to be depending on AdSense for all or much of their income (at least here!). Anybody know?

AdSenseAdvisor posted something about this a while back. As I recall, ASA said the decision to terminate an account wasn't made by an individual--it required discussion and approval by higher-ups. (I'm paraphrasing from what I remember, not quoting ASA's exact words.)

Play_Bach

2:01 am on Dec 17, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



> As I recall, ASA said the decision to terminate an account wasn't made by an individual--it required discussion and approval by higher-ups.

Thanks europeforvisitors - that's good to know. If that's true, it's a smart business policy too, especially with YPN now on the scene. The idea that Google could/would "accidentally" ban a whale that then takes it's business to YPN or some other competitor - possibly for good - just doesn't make sense.

wyweb

2:05 am on Dec 17, 2005 (gmt 0)



"accidentally" ban a whale

whales don't get banned at all friend.

toldan

3:27 am on Dec 17, 2005 (gmt 0)



I still love Google and will Love Google because It gave me good dreams and enlightened great hopes in me, which I never thought of before.

hahahahahahaahaha.... you must be kidding... geez....

ken_b

3:37 am on Dec 17, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I wonder if anyone can point me to a deactivated account thread where someone is actually innocent!

Yup.

Thread About Getting Back into Adsense [webmasterworld.com]

fischermx

10:21 pm on Dec 22, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Any luck?

robsynnott

1:52 am on Dec 24, 2005 (gmt 0)

10+ Year Member



>That would be too stupid, as my IP is shared by each and every >customer of my ISP, I guess more then 10,000,00 users.

What sort of crazy ISP is that?!

martinibuster

4:28 am on Dec 24, 2005 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



>>>What sort of crazy ISP is that?!

AOL. I think that all of their users are behind a proxy and they show up within shared IPs.

Which makes it a problem banning AOL people who are being abusive, as you might end up excluding ten million people from your site, lol.

I think this thread points up the issue of not letting people use your PC or laptop to check their accounts and thereby becoming associated with them. But it might take a lot of times using your computer, like every day, or some other threshold.

The whole thing starts to smell bad when you are friends or partners with someone who got booted or you bought the booted site from a partner, etc.

This thread may be helpful:

What to Do When You are Kicked Out of Adsense
A long step-by-action-step tutorial on your recourse when booted from AdSense
[webmasterworld.com...]

Good luck, dude.

aeiouy

4:46 am on Dec 24, 2005 (gmt 0)

10+ Year Member



My feeling is that Google knows good sites from bad and gives good sites a warning and a second or third chance if they (truely) accidentally do something outside the rules. The marginal MFA sites don't get a second chance, nor should they.

This has been a feeling of mine for a while. Once Google starts investigating a site for invalid clicks, the quality of the site definately plays a role in how accomaditing they end up being. If they look at the site and it seems like it was just made for adsense, they might ban it right away, and not really leave any room for an appeal.

If it is a more involved and established site that is not just made for adsense, they may work with the site owner, or provide more resources when it comes time to do a review.

EarleyGirl

3:38 am on Dec 26, 2005 (gmt 0)

10+ Year Member



If he truly did log into his "friends" account then his friend would have had to hand over his username and password, which I think Google is right to assume its a very unusual thing to do unless you are in cahoots or the same person. Logging into google adsense with someone elses credentials, but from your IP, with your google cookies, browser version etc etc google is right to be suspicious.

What happens if you are webmaster for a few people who have separate AdSense accounts and you are adding the code to their pages on their sites? You would need to log in to get the code in order to add to their sites, correct? Is this not allowed or must there be some sort of master/webmaster account to do this?

ogletree

4:25 am on Dec 26, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Always use a proxy when you log into somebody elses account. Maybe even use another browser like opera, firefox, ie. Whatever you are not normaly using.

EarleyGirl

5:35 am on Dec 26, 2005 (gmt 0)

10+ Year Member



Always use a proxy when you log into somebody elses account. Maybe even use another browser like opera, firefox, ie. Whatever you are not normaly using.

That implies it is against T&C to do this. Would someone please show me where it states in Google's program policies that logging in under someone else's account (as their webmaster) in order to add code to their website is against the rules? I guess I must have missed that part.

Thanks.

jomaxx

6:09 am on Dec 26, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Not really. It simply implies that there are bad people in the world who set out to cheat Google and its advertisers, and when they get caught they set up another account under a different name.

Because they don't know each publisher personally and don't know the specific details of personal conversations and agreements between related parties, there is a real risk that Google can draw the wrong conclusion.

EarleyGirl

6:24 am on Dec 26, 2005 (gmt 0)

10+ Year Member



Not really. It simply implies that there are bad people in the world who set out to cheat Google and its advertisers, and when they get caught they set up another account under a different name.

Because they don't know each publisher personally and don't know the specific details of personal conversations and agreements between related parties, there is a real risk that Google can draw the wrong conclusion.

Thanks for the post and I think I understand what you're saying but I'm still not clear about Google's policies on this.

And to the previous poster - if a publisher/webmaster logs in from a different IP will that really fool Google? Have there not been several posts here stating that Google "knows" when a publisher, his friends, family, third parties, etc., have been clicking on his ads? If that's the case, then surely Google knows if you were logging in from a different IP under another username? Besides, if one is not guilty of cheating Google, why hide the fact they are adding Google's code to their client's site?

blairsp

4:54 pm on Dec 26, 2005 (gmt 0)

10+ Year Member



stating that Google "knows" when a publisher, his friends, family, third parties, etc., have been clicking on his ads?
Google doesn't KNOW anything contrary to what some people would have us believe. Google has an algorithm. It makes educated guesses and then G(or more likely a computer somewhere in the googleplex) makes decisions. If Google knows anything, then they are carrying out covert survellience on every adsense publisher. That (for the moment anyway) I would suggest is unlikely.

ogletree

10:34 pm on Dec 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



You should not log into somebody elses account or let somebody log into their account at your house unless you have know everything this person has donw or will do. There is nothing wrong with logging into somebody elses account. the problem is you have no idea what they have done or will do. if they do something bad and both of your log in at the same place you can get your account canceled. If you have a high volume old account you probably don't have much to worry about.

EarleyGirl

11:08 pm on Dec 27, 2005 (gmt 0)

10+ Year Member



You should not log into somebody elses account or let somebody log into their account at your house unless you have know everything this person has donw or will do. There is nothing wrong with logging into somebody elses account. the problem is you have no idea what they have done or will do. if they do something bad and both of your log in at the same place you can get your account canceled. If you have a high volume old account you probably don't have much to worry about.

I totally understand the premise - I just can't seem to find anything in the T&C or program policies that backs this. Is this another one of those things that you don't find out it was wrong until it's too late? Shouldn't G state these rules up front? Again, I could have missed something but can't seem to find anything pertaining to this in the policies.

jomaxx

12:07 am on Dec 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



From item 1 in the T&C:
Multiple accounts held by the same individual or entity are subject to immediate termination unless expressly authorized in writing by Google (including by electronic mail).

EarleyGirl

12:16 am on Dec 28, 2005 (gmt 0)

10+ Year Member



From item 1 in the T&C:
Multiple accounts held by the same individual or entity are subject to immediate termination unless expressly authorized in writing by Google (including by electronic mail).

Account A = my account. Account B = client account. How is that considered multiple accounts being held by the same individual?

jomaxx

12:25 am on Dec 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



They don't know for sure whether person A is part of the same "entity" as person B or not. They can't; it's an impossibility. They don't know whether B is an arms-length client, or a business partner, or your spouse, or you using a newly made up business name. But they obviously have to do something -- they can't simply let thieves sign up again and again.

If your account is in good standing they don't look too closely at this, but if you get banned they seem to take a VERY close look at anybody who appears to be connected to you and who subsequently applies for an account.

EarleyGirl

12:36 am on Dec 28, 2005 (gmt 0)

10+ Year Member



They don't know for sure whether person A is part of the same "entity" as person B or not. They can't; it's an impossibility. They don't know whether B is an arms-length client, or a business partner, or your spouse, or you using a newly made up business name. But they obviously have to do something -- they can't simply let thieves sign up again and again.

Wouldn't the tax information help? Different name, location, etc.? I completely understand what you are saying. I just don't see how accounts A and B are considered held by the same entity when they're not. You are saying they can't possibly know. Yet people in this forum claim Google has all kinds of powers. But I guess I'll take your word for it.

abbeyvet

2:01 am on Dec 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Always use a proxy when you log into somebody elses account.

I honestly don't believe this is necessary in many cases, it seems a little paranoid. If you are doing nothing wrong, and have knowledge of the other accounts and their owners then what's to worry about?

I have several clients who have AdSense accounts and they have barely ever logged in to them. I manage all that end of their sites, money lands in their accounts each month and they really are not interested in knowing anything more about the process. In each case they are very busy people running successful service type businesses that have a major offline presence, the adsense income is nice but not of particular importance to them.

I know it may seem odd to people here, but they never check their earnings, more or less never log into their adsense accounts and never worry about EPC or CTR - in fact those terms would mean nothing to them.

I have no worries at all about any of this, because I know, absolutely, that everything is done rigorously within the TOS and the sites are completely clean. Why should I sneak around using proxies - now that WOULD seem suspicious.

LeChuck

2:25 am on Dec 28, 2005 (gmt 0)

10+ Year Member



It says in the T&C that G can terminate your account for _any_ reason. Being 'related to' scammers is a reason. They're saying there's a good chance that the profits from one account is going to the same entity that had their account shut down previously.

And people don't claim that google has mystical unknown tracking powers, they're quite obvious. They get data about users when they visit sites with urchin stats, adsense, "add to google" buttons, log in to their adsense/adwords/google/custom search/google start page/google sitemaps/gmail/google talk accounts, search and click in the serps (click tracking).

Quite easy to correlate all this with unique ID's in cookies, IP's etc. Not with 100% certainty but very close with the help of algorithms factoring in stuff such as

- how long a certain account has used the same ip (is it static?)
- does that ip with that useragent accept cookies?
- user preferences etc...

Unless you are very careful it's quite easy to determine if you are related to/are some other person known to google.

[google.com...]

I wouldn't gamble my adsense acc. on clients behaving themselves forever..

Mansi_Khan

10:44 am on Dec 29, 2005 (gmt 0)

10+ Year Member



Hello Ppl, i am relatively new here so hi to everybody.
Kashif, i am assuming that you are a Pakistani like me , aren't you? If thats true then there is a GOOD HEALTHY 70% chance that you are using Dial Up since boradband is still too expensive here. And if this is the case then you have lead these ppl to an argument which shouldn't exist in the first place. If you are using dial up then most likely the time when u checked ur friend's account the ip must have been different , or did u check both urs and ur friend's account with the same connection? If you didnt then i must say that we have made a mountain out of a mole.

Anyways ppl, its nice coming here and reading quality posts. Great Work.

jetteroheller

12:17 pm on Dec 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If you are using dial up then most likely the time when u checked ur friend's account the ip must have been different

And the Cookies?

And other configuration parameters, which can be transferred?

This 67 message thread spans 3 pages: 67