Adwords not showing in Content Partner sites

Forum Moderators: buckworks & skibum

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Adwords not showing in Content Partner sites

A few days ago, my adwords dropped from partner sites

JohnC

4:31 pm on Jul 25, 2003 (gmt 0)

I have verified that my campaign is set to opt in to search partners as well as content partners but my AdWords are not showing on either. A few days ago my clicks dropped quite a bit and then I noticed if I search for "widget" in Google my AdWord appears fine but if I search for "widget" on Ask, the AdWords is nowhere to be found. Same thing when I do a web search on AOL. Every other AdWord shows expect mine. On Google I am ranked 2 but am missing from search and content partners.

Anyone every run across this before? Has to be an explaination but I can't come up with any.

Shak

4:36 pm on Jul 25, 2003 (gmt 0)

did you change your ad creative by any chance?

Shak

JohnC

5:19 pm on Jul 25, 2003 (gmt 0)

Actually, I believe I did. I think I adjusted my bid. Is that considered changing the creative? What would that have to do to it?

SuzziJ

10:46 pm on Jul 25, 2003 (gmt 0)

Yes, dont worry I have seen this many many times. If you make changes to the ad itself your ad goes back for review by Google before it is posted to partner sites.

I have to say that a LOT of the time they do not get around to reviewing the site again, for whatever reason BUT by filling in the nice support form in Adwords just tell them of the problem and the next day hey presto it all works again and you will get an email from Google saying whether they have accepted / denied your ad. Its the quick fix and always works...

JohnC

8:35 pm on Jul 28, 2003 (gmt 0)

SuzziJ, I filled out the handy dandy support form as you recommended and received a canned response. "Your listings are in queue for review, blah, blah, blah". It is going on 2 weeks now and needless to say I am getting a bit tired of waiting. Would you recommend waiting it out or should I try something else?

SuzziJ

9:31 pm on Jul 28, 2003 (gmt 0)

Darm those canned responses! Fill out another ticket, tell them its been like this ages and your mighty fed up of it. Tell them you dont have this problem with Overture (even if you dont have an account with Overture). Tell them you are really unhappy and are suprised they are treating you this way.

G is a company just like any other and as we all know the bigger the company gets the more they forget about their "bread and butter". G is doing this in more ways than one...simply put keep mailing em, and filling in those tickets.

Just a footnote G UK customer support is a hell of a lot better than G US!

amdaily

1:42 am on Jul 29, 2003 (gmt 0)

On a related note, I signed up for AdWords about 10 days ago and still have 0 impressions for content partners despite both options being checked. Is this normal?

MrSpeed

12:12 pm on Jul 29, 2003 (gmt 0)

How many impressions on the normal adwords?
There are certain times when this could happen.
You can buy adwords for Gambling, casino, adult but web site owners can not sign up for adsense if they have these types of sites. I'm sure there are other reasons why this may happen.

buckworks

1:50 pm on Jul 29, 2003 (gmt 0)

Is the CTR for the "missing" ads higher than .5% but lower than 1%?

I tried to look this up and couldn't find it, but I have it in my head that your ad must maintain a higher CTR to be shown on partner sites than to be shown on Google itself. Your ads might be falling short of the required CTR threshold.

JohnC

6:13 pm on Jul 29, 2003 (gmt 0)

MrSpeed, I believe my AdWords fit well within the guidelines. They have been showing on partner sites since day 1 and just dropped off recently.

buckworks, the CTR for my AdWords range from 1% - 3%. I don't think this is the problem either.

I think they are just stuck in queue for review.

JohnC

6:50 pm on Jul 29, 2003 (gmt 0)

FOLLOW UP

They are back! Yeah!

I guess the second, slightly-more-frustrated email I sent them did the trick.

It really is a shame that their review process is so inefficient. Are they known for efficiency? Oh, well.

SuzziJ

11:01 pm on Jul 29, 2003 (gmt 0)

Nice one JohnC....always follow up with a "frustration" email....glad its sorted!

ThatAdamGuy

4:54 am on Jul 30, 2003 (gmt 0)

Strange. My keywords have NEVER been shown on content sites, even though I checked the appropriate box.

Granted, some are of a more mature theme (dealing with sex/sexuality) and I can understand those not being served to partners. But others are pretty benign and I'm at a loss as to explain why they're not showing up.

When I e-mailed Google, I was simply told that there aren't always enough AdWords to go around for all topics. Hrumph :(