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My 5 Adwords USA accounts were frozen by Google

Bad Google customer service

   
10:55 pm on Jul 7, 2003 (gmt 0)

10+ Year Member



Dear All,

I have opened 5 Google Adwords USA accounts 2 weeks ago for my 5 clients, the next day I have checked each of 5 accounts, amazing I didn't receive impressions in each account (my ad not running and showing in the serch result pages of Google.com and etc.). Then I have checked each account by detail and everything in my 5 accounts is running normal (credit card and ad is approved) except my ad didn't appear and I don't know why. I manged all accounts from the same pc (IP address). I tried to e-mail Google about 20 times in the past 7 days but nobody in Google responsed me. Please help me!

Thank you
Jamie

10:57 pm on Jul 7, 2003 (gmt 0)

WebmasterWorld Administrator martinibuster is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Use the telephone.
11:10 pm on Jul 7, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



my ad didn't appear and I don't know why

You've bought a service - if nothing else - you're entitled to a very good reason. Get in touch with them, like martinibuster says.

10:08 am on Jul 8, 2003 (gmt 0)

10+ Year Member



What's the direct phone numbers for Adwords support?
8:35 pm on Jul 8, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you are in the USA 1-800-2GOOGLE

If you are not:

+1 650-623-4000

8:59 pm on Jul 8, 2003 (gmt 0)

WebmasterWorld Administrator martinibuster is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



It's strange how often people on WW ask for phone numbers for Overture, Google, or Looksmart, etc.

No offense intended, but it seems that some members are having difficulty conducting an internet search.

I mentioned the following web site in a similar thread a week or so and I'll mention it again for the benefit of those members who need help conducting an internet search, which I think is the deeper problem here: hoovers.com

Additionally, if you call Google's headquarters and listen to the recording, it will tell you the Google Adwords contact number. If you need the Google headquarters phone number you can always Google it. :)

2:38 am on Jul 14, 2003 (gmt 0)

10+ Year Member



Hi MartinBuster,

I did heaps of research on the web over the past decade... but could not find a phone number for Google AdWords. In case of good usability design, I should not have to search for it, it should simply be there :)

I had no problems contacting LookSmart for that matter.

Cheers, Max