Forum Moderators: buckworks & skibum

Message Too Old, No Replies

Adwords - cannot open account?

         

Spearmaster

7:19 am on Jun 30, 2003 (gmt 0)

10+ Year Member



After being advised in here to open another account by GoogleGuy some time ago, and after giving it a rest for almost a year, I finally went back to open an account, the first two having "failed" for unknown reasons.

I went to open the account. No problems with any of the credit cards. But got rejected, something about "Unable to charge card".

Ok, I figured, here we go again. This is the THIRD time this has happened in about 18 months.

Then it strikes me that I am in Thailand, but my accounts are in the US. So I send email to Adwords support through their form, which promises answers in one working day.

No response - it's been three weeks.

Meanwhile, I went BACK to the US, registered a NEW card while I was there, and waited. Nothing.

Sent another inquiry to Adwords Support through their form asking if there were any problems - no response, that's been about a week.

Adwords are supposed to activate almost instantly according to their FAQ. BUT - as in the past:

1. They don't respond to support questions in a timely manner - nothing new here.
2. They clearly don't meet the expectations they set out in their FAQs.
3. They clearly have grown too big for their boots.

Does anyone have either a similar experience, or any knowledge about why something like this should happen? I am at wit's end.

skibum

6:19 am on Jul 3, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



No idea, got multiple accounts and have had no trouble whatsoever with any of them, except with declined listings but not to the extend Overture sometimes shoots down ads.