Destination URL Not Working

oh great... :-\

[Dr_X]

I got an email notification from G today saying that a bunch of my ads were suspended because the url wasn't working. I checked the server and backup server logs to see when they died. They didn't. Last time either one of them were down was more than 4 months ago for planned maintance and I paused GAW for that, so I doubt it has anything to do with it. Anyways, I called and they said I have to edit the ads even if it's just a little bit so they can be reactivated. He sticks by his guns saying that during review, if the server is down, that's a violation. I looked again at the logs and can see the google review. The landing page was in fact retrieved by them. Is there nothing I can do? If i edit, i'll lose history.

On the brighter side, I had fun cusing out a googler :-P

-Dr.X

[your_store]

Make sure you don't have http:// entered twice in the destination url. I had an issue once w/ the system saying the pages didn't exist; because, it had inserted an extra http:// at the beginning of my destination urls.

[bostonBeans]

I had an ad suspended before due to a trademark issue - and once resolved - did not want to modify the ad to have it rechecked. I just sent an email to support and explained that I fixed the issue and did not want to lose my ad history. They had the ad back online within a few hours. Try calling/emailing again - maybe you will get another rep.

-bB

[Dr_X]

your_store

Make sure you don't have http:// entered twice in the destination url. I had an issue once w/ the system saying the pages didn't exist; because, it had inserted an extra http:// at the beginning of my destination urls.

Yeah, it did that to me once too. G denied it was their fault at the time but I know I didn't go and add that to my links after they'd been working just fine for months. Eh, wuter ya gonna do. :-\

By the way, that was the first thing I checked this time. Besides that, from within the account I clicked the link and it took me right to my landing page. It was definatly working.

Thanks anyway Your_store.

bostonBeans

I had an ad suspended before due to a trademark issue - and once resolved - did not want to modify the ad to have it rechecked. I just sent an email to support and explained that I fixed the issue and did not want to lose my ad history. They had the ad back online within a few hours. Try calling/emailing again - maybe you will get another rep.

I called again. Got a different rep. He said he will see what he can do about it. I hope it works. Keeping my fingers crossed.

Thanks BostonBeans.

-Dr.X