I need them to verify that I can run a campagin using so called trademark T
jacov888
4:16 pm on Nov 19, 2005 (gmt 0)
Does anyone know wether google staff work on saturdays as I want to run a campaign and have not been able to do so as they have to check that I can used "trademark terms"?
ronmcd
4:19 pm on Nov 19, 2005 (gmt 0)
Nope. And see the thread today about adwords not responding to changes since this mornings update, I dont think you CAN change anything today.
Tropical Island
4:31 pm on Nov 19, 2005 (gmt 0)
Never make AdWords changes on a Friday - RULE #1.
SFReader
6:50 pm on Nov 19, 2005 (gmt 0)
I made changes to my adwords campaigns this morning with no trouble.
ronmcd
6:53 pm on Nov 19, 2005 (gmt 0)
I can change the account but ok, but when I check google.com nothing has changed. I have multiple campaigns switched on today and they are not showing. The only campaigns showing are ones which were already running overnight.
slamthunderhide
7:20 pm on Nov 19, 2005 (gmt 0)
Right -- just to clarify, I can log into my account and "make changes" just fine. It's just that the changes aren't really occurring on the Google site. Ads that I deleted 10 hours ago still show. Campaigns I paused 8 hours ago continue to run. And so on.
ronmcd
7:27 pm on Nov 19, 2005 (gmt 0)
yep, it's like the serving of ads is not connected to the front-end system. Exactly the sort of thing you would expect would happen when programmers are updating the system, unfortunately they forgot to switch the thing back on at 1am when they went off to bed. And I hate to say it, but unless a google employee checks their own campaigns and tries to change something over the weekend, this could run until Monday morning. Which here in the UK will be monday evening before I can change anything.
slamthunderhide
7:58 pm on Nov 19, 2005 (gmt 0)
I can't imagine that they don't actually work on Saturdays -- they just don't bother to interact with the public on these days. Then again, how could this be going on for 11 hours now and no one have done something about it? Either it's a serious problem that's very difficult to fix, or everyone's asleep at the switch.
ronmcd
11:27 pm on Nov 19, 2005 (gmt 0)
Finally my ads have started showing, someones put the plug back in.
jacov888
12:10 am on Nov 20, 2005 (gmt 0)
My ads are still not running. I made the changes this evening. Can't believe it I wonder what happens to those who have paused their ads but they are still running
rjames
3:03 pm on Nov 21, 2005 (gmt 0)
I've been having the same problem with my ads not being run since friday after their "scheduled maintenance".
I enabled a previously paused campaign, and its not being served at all.
I stated a new campain, and its not being served as well.