Also, don't forget that Monday September 5th is a holiday here in the US. I'm extending that holiday through the end of the week - and returning on September 12th.
In my absence, I've arranged for a colleague to stand in for me - to look in on WebmasterWorld & post as needed (and as time allows). My educated guess is that their available time will be quite limited - so please be aware that posts will also be limited.
With eWhisper' blessings, I've created a new screen name for my colleague - who will be posting as AdWordsAdvisor2, otherwise known as AWA2. Kind of has a nice ring to it. ;)
Anyway, I hope all y'all will be nice to AWA2, who is pretty excited to post on WebmasterWorld.
AWA
AWA2 >>> What's a nice Googlette like you doing in a place like this ;)
There you go again with that Googlette stuff! I warned AWA2 about you, btw. So he or she is prepared. ;)
Nice to see you here, Shak. I trust all is well.
Thanks for the welcome! I’m looking forward to my stay here. :)
Have big fun, AWA2! I know you don't have tons of extra time on your hands, and I truly appreciate your checking in while I'm in 'The Land of No Computers'.
Don’t forget I am coming back though... :)
AWA - now handing keys to AWA2
I have contacted the Adwords team through my control panel twice with an exception request for one of my client sites over the past month, but have had no response.
I did email Google support between contacts, and they just said "use the Adwords contact form".
The Adwords team have always been very quick to respond in the past ... is this a general problem with exception requests? Any ideas for getting somebody to look at this?
I assure you that AdWords Support is working diligently on those exception requests. Due to the volume of requests that we receive, however, there may be an occasional delay. I apologize for the inconvenience and appreciate your patience.
A friendly reminder for anyone and everyone who is reading this: Be sure to use the email address that is associated with your AdWords account when you email AdWords Support. This will help them to locate your account more quickly.
AWA2