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Not the case, and I guess a possible VAT av0idance trick is going on here.
I mailed the support and they say the only invoice is the report invoice generated on screen.
Is my accountant going to accept that as a valid expense?
Yes. It's backed up with your credit card statement also.
VAT planning Frank :) Nice article from The Register concerning this very issue and AOL, well worth a read;
"Currently, AOL UK is treated as a content provider domiciled outside the European Union, and therefore not subject to VAT"
NFFC - the AOL situation will only continue for another 12 months. See this:
to all intents and purposes, AOL UK is no different to any other UK based ISP in that they appear to be british based and provide (only) to a british audience.
Google on the other hand provide a worldwide service through adwords, based in the US - anyone in the world can sign up to advertise anywhere in the world. this makes google adwords vastly different to AOL UK.
I had hassle with this about 7 years ago with Compuserve. Tried to claim the VAT but because they didnt issue them, couldn't.
Man, remember those days? Had to pay £2.95 AN HOUR and on top of that a long distance call per monute to the next county because the local town was still on 14.4K dial up. Jeeze.
If you spend $100 with a US company for example, they only charge you $100. No VAT.
If however you spend £100 in the UK with a VAT registered company, there will usually be 17.5% VAT on top of the price which brings it to £117.50.
It's the £17.50 that's being claimed back, so..
Being a US company and not being a VAT registered UK company, they do not charge you VAT thus there is nothing for you to claim back.
You can't claim back VAT that you've not paid.
Google don't charge you any VAT.