Double/Triple/Quadruple Clicks?

Is there anyone having the same observation?

[tsinoy]

Hey guys,

After a week of detailed tracking and analysis, I've found about 25-30% more or less are such types of clicks, that occurs within 10 seconds per unique ip. (I will be doing some more analysis on this, but this seems like a high number)

Just want to know if anyone have the same observation and if there's any solution for an issue like this?

I've sent this inquiry to adwords but haven't heard back from them.

any thoughts?

[Tropical Island]

You won't get a reply on the weekend.

If you can document obvious click fraud then you will most likely get a refund.

That said, how many of us just don't have the time to analyze web logs, organize the info and then submit it to Google for a refund of $10 or $20 per month. Not worth the time investment.

We depend on AdWords to police this kind of thing for us. Something as simple as multiple clicks from the same IP should be eliminated by the system

Do you know that you were charged for these clicks?

[tsinoy]

yep, I got charged for all of these clicks. If clicks on the same ad is a lot - like 20-30 clicks or something, I think their click fraud logic kicks in...

it might be more that just $10-20, if the double/triple/quadruple clicks is about 20-30% of total clicks. If you spend $2000 a month on adwords, than this type of clicks takes about about $400 a month.

[Tropical Island]

Well worth documenting and submitting to AdWords support through your account.

Still makes me very nervous that this would not be automatically caught by the system.

[fiu88]

we get ALOT of this , usually 2 clicks from the same IP within a few seconds of each other....
I think its an overtaxed client machine with a slow or partial page load, the user just uses the back button then clicks the ad ..Again.............

[fiu88]

I just did a rough calc.

Approx 20% of all our g and y clicks fall into the "mutiple click within a few seconds category"

[contentsiteguy]

If you are using your own tracking you will see these multiple clicks but google does not report them so you don't pay. That's how I understand it. Does your tracking method show more clicks for a particular day than are reported when you log in to your account?

[tsinoy]

hey fiu88, that's my observation too... majority of my duplicate clicks falls within the double click bucket, probably in range of 85-95% of total duplicate clicks.

[tsinoy]

hey contentsiteguy,

I will try to get the latest numbers tonight to see what the percentages are (charge vs. uncharge), my initial observation was majority if not all got charged by adwords.

[fiu88]

Lo and behold ....

I just received 2 separate bouts of 5 clicks!

After 3 in 1 day, we give you a bookmark this page pop-up, anyone who clicks again after that is either a) not very bright
b) doing it on purpose

5+ clicks will re-direct you to :

Return visitor alert

Thank you for returning to our site. To arrive at this page you clicked a monitored link that is subject to access control from your location.

--------------------------------------------------------------------------------

To avoid seeing this message again, please do one or more of the following:

If you are a frequent visitor to our site, please click here to add the requested page to your favorites.
Click the link below to go directly to the requested page:
www.example.com/landingpage.htm
Why not make a note of the above direct link for future reference?

CDVA 102 - Return visitor alert
[example.com...]

[edited by: eWhisper at 12:34 am (utc) on Feb. 1, 2005]
[edit reason] Please use example.com for sample URLs. [/edit]