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Got a credit for "broken URL" clicks

Did not ask for it

   
7:02 pm on Jan 13, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Got a mail from Adwords today that apperantly my account was affected by some broken link URL's and got a (modest) credit.
7:06 pm on Jan 13, 2005 (gmt 0)

WebmasterWorld Administrator jatar_k is a WebmasterWorld Top Contributor of All Time 10+ Year Member



the issue is discussed here
[webmasterworld.com...]
7:11 pm on Jan 13, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanx,

Saw the thread but missed the "happy" end with the Credit :)

7:58 pm on Jan 13, 2005 (gmt 0)

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I wonder if it was as modest as mine: < 0.20. I was definitely having people click my advert several times to get to the page; might have to bring this up with them again.
8:05 pm on Jan 13, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Not sure if it was just a % returned but I did not ask and I got one too. It was about .5% of Decembers total dollars spent.
8:08 pm on Jan 13, 2005 (gmt 0)

10+ Year Member



I doubt it was a percentage. My return was 6% of a single day's advertising expenses. They were probably able to track broken links.
8:22 pm on Jan 13, 2005 (gmt 0)

WebmasterWorld Senior Member adwordsadvisor is a WebmasterWorld Top Contributor of All Time 10+ Year Member



I doubt it was a percentage. My return was 6% of a single day's advertising expenses. They were probably able to track broken links.

You are correct, migriffin. The credits will be for all clicks received via the affected ads. Engineers were able to pull this info very exactly.

AWA

8:29 pm on Jan 13, 2005 (gmt 0)

10+ Year Member



credited somewhere between a hundred and a million (not an exact figure)
10:18 pm on Jan 13, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I wonder if it was as modest as mine

It was less than 0.4% of December spending so just a few hunderd clicks. It is the thought that counts I think, sales did not get hurt in any way.

10:31 pm on Jan 13, 2005 (gmt 0)

10+ Year Member



hmmm. Still awaiting ours
10:42 pm on Jan 13, 2005 (gmt 0)

10+ Year Member



I got one of these for my biggest client today. It was about 0.9% of December spending. I wonder if Google does this periodically to cut off criticism of fraud in their program and because they really don't give refunds for fraud.
4:13 am on Jan 14, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I got one of these as well. It brings up an interesting issue - I would never have noticed the problem if it hadn't been posted here...
4:20 am on Jan 14, 2005 (gmt 0)

WebmasterWorld Administrator ewhisper is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Received a few here without asking for it.

I had put aside a few domains that I knew were affected, but wanted to see how proactive Google was in iniating these refunds.

Have to say, I'm impressed that they caught more than I did.

12:40 am on Jan 16, 2005 (gmt 0)

10+ Year Member



Had another compensation the other day (13th), seems more reasonable. Looks like a good couple of hundred clicks were affected.
1:03 am on Jan 16, 2005 (gmt 0)

10+ Year Member



I got about 25% of my daily spend back due to the broken link problem. I also got the equivalent of 2 days spend refunded in December and an email stating that this was due to click fraud.

It is nice to know that G are indeed proactive on these matters, but it does make you wonder if this is all just the tip of the iceberg.

7:55 am on Jan 16, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



but it does make you wonder if this is all just the tip of the iceberg.

If it would be the tip of the iceberg we should notice this in our conversion stats but for the campaigns that were afected most conversions improved in this period.