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Adwords account manager "my client center"?

         

Johnnybgood

2:46 am on Sep 30, 2004 (gmt 0)



I just logged into my adwords account (active for over a year) and I am greeted by a new function "My Client Center"
Problem is I cant access anything but this screen. I try to add my "own" Account and it says you cannot add yourself. Help, how do I get past this?

kingfish

3:02 am on Sep 30, 2004 (gmt 0)

10+ Year Member



I am seeing the same thing there appears to be no way around it.

eWhisper

4:33 am on Sep 30, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I just checked several client and nonclient manager accounts and not seeing this at all. I'd suggest writing a support email to Google on this right away.

FYI - Once it's fixed - check your campaign settings. It seems when account are moved in and out of client centers, often the campaign settings are changed to 'all countries' and 'content targeting on' no matter what the previous settings were.

kingfish

4:59 am on Sep 30, 2004 (gmt 0)

10+ Year Member




I’ll tell you it is very frustrating that this stuff always seems to break at night when nobody is working in support.

edit_g

10:40 am on Sep 30, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I've not seen anything like this across a whole heap of accounts... AWA - advertiser newsletter! ;)

jim2003

11:30 am on Sep 30, 2004 (gmt 0)

10+ Year Member



Hello,

After logging in, type this in the address bar:

[adwords.google.com...]

It should take you to your report center, you can then go to campaign management.

Regards,

tmoney

2:11 pm on Sep 30, 2004 (gmt 0)

10+ Year Member



I see the same thing. It is if my account has vanished. I was sent an e-mail last night that my Credit Card was no longer valid( We moved). I have now updated the card and still can't access anything.

AdWordsAdvisor

3:48 pm on Sep 30, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I just logged into my adwords account (active for over a year) and I am greeted by a new function "My Client Center"
Problem is I cant access anything but this screen. I try to add my "own" Account and it says you cannot add yourself. Help, how do I get past this?

Aaach!

Yes, I too have heard from an advertiser about this, this morning. My apologies for the glitch.

The solution here is to contact AdWords support, and briefly describe the situation. In the subject line (perhaps even in capital letters) please say something like 'My Client Center Issue' - and we will address your case as quickly as possible.

I've not seen anything like this across a whole heap of accounts... AWA - advertiser newsletter! ;)

I like the idea of an advertiser newsletter (or maybe even a blog?) too, edit_g. I'll pass on your suggestion as a vote to do this, and I'll include my vote as well. ;)

As always in cases such as this, we appreciate your patience. Many thanks.

AWA