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Edit Campaign Bug

   
7:02 am on Sep 14, 2004 (gmt 0)

10+ Year Member



If I got to edit the daily budget of several (6 or more in my tests) campaigns simultanously, I get a #403 error (You are not authorized to view this page).

Pressing back sometimes shows a blank page showing:

<link href="

Other times, it successfully shows the cache. But, if I try to navigate to any page I get the error again. The only solution is to close IE and start again.

I can repeat this bug every time and have sent this information to Google. Has anyone else experienced this?

12:28 pm on Sep 14, 2004 (gmt 0)

WebmasterWorld Senior Member sem4u is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Yes I had this yesterday. Seems to be okay today.
1:07 pm on Sep 14, 2004 (gmt 0)

WebmasterWorld Administrator ewhisper is a WebmasterWorld Top Contributor of All Time 10+ Year Member



I see this error on occasion, and often the changes actually go through - check to see if the changes were saved before editing them again.
2:14 pm on Sep 14, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member





The changes do not get saved (for me).
2:46 pm on Sep 14, 2004 (gmt 0)

10+ Year Member




Me too.

And I have the dreaded AdWords message:

"Your latest changes were not processed.
Please note that you may not click your browser's 'Back' button...blah blah."

Except that I had only just logged in after deleting all my cookies...

So that campaign didn't get turned on and Google doesn't get today's revenue from me...

4:55 pm on Sep 14, 2004 (gmt 0)

WebmasterWorld Senior Member adwordsadvisor is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Hi all - yep, this is a known glitch, previously discussed in another thread or two. I can guarantee you that engineering is all over this one - and I'll post again when I have a substantive update.

Fortunately, this has affected only portions of an account, for a very tiny percentage of AdWords advertisers. With that said, I know that this fact certainly doesn't help if your account is amongst the few that are affected.

And, if your account has been affected, please accept our apologies.

BTW, I've now talked with one advertiser with the issue - and we found that rebooting her computer, and then logging in from a non-bookmarked page solved the issue for her. I'd guess that this will not work in every case, but it's well worth a try at any rate.

As always, thanks for your patience.

AWA

6:40 pm on Sep 14, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



AWA,

I assume you are also referring to this thread: [webmasterworld.com...]

We created many new campaigns last few days and see this all over the place now. Fortunately the workaround from Andla works in most cases but this is definitely a major issue.

7:32 pm on Sep 14, 2004 (gmt 0)

WebmasterWorld Senior Member adwordsadvisor is a WebmasterWorld Top Contributor of All Time 10+ Year Member



...Fortunately the workaround from Andla works in most cases but this is definitely a major issue.

Agreed, Robsp. And I assure you it is being addressed as such.

AWA