Over 2 weeks to fix a problem? I've stopped all my ads until this gets fixed. This shouldn't take this long to get fixed, ridiculous.
It is ridiculous, however, the sales just keep coming in day and night. The end result for the $ is the bottom line.
We have convinced our clients [some of whom we give access to the stats] that if the Stanford Guru's can't get their stats fixed we should give them time to hire someone from dmoz to reprogram the whole thing.
:)
My stats are updating now (after 5 days with nothing) but I have found countless other discrepancies and glitches cropping up - deleted ads accruing hits for many days after deletion, daily budgets being exceeded by huge margins, estimates nonsensical, ads not appearing when they should, and more.
I agree, it's time this system was given an overhaul and an upgrade. It does have a large number of users to satisfy and I accept it's a new-ish system and will have glitches, but this stuff isn't rocket science.
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Yesterday (Sunday) I was tweaking several ad groups within a campaign. Upping and downing clickthrough rates, deleting and adding word versions, etc. The normal stuff.I have about 18 ad groups in one campaign so as to target specific words to ads, etc. The extra work is starting to payoff. Spending about $150-300 a day US.
In any event, out of no where, traffic just died, kapoot on everything mid day for all campaigns. Did or has this type of thing happened to anyone else? No notices from Adwords, Credit Card is good...etc...
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The reason I bring this up is I believe it is nto a delay problem with me since I track says "real time". All sales dropped at the same time....
We have convinced our clients [some of whom we give access to the stats] that if the Stanford Guru's can't get their stats fixed we should give them time to hire someone from dmoz to reprogram the whole thing.
You forgot to mention the PR machine of Overture to spin doctor the whole thing as being system enhancements being done for our benefit.
I know without tracking tools I'd be climbing the wall and probably be suspending accounts all over the place.