Since the change over, I can't get any valid estimates.
I can vouch for that error. The bid estimator is definately broken :)
Thanks for the alert mcas and ByronM!
Looking into it now...
;) AWA
Anyone else noticed broken features?
Saving a report as .CSV once you are looking at the HTML variant is also broken here.
Just had the same situation - came here looking to see what the problem was...
It would be nice if Google would at least give some error message or any kind of information if they have serious problems for such a long time!
I have more serious trouble in some accounts. I lost all conversions of last week for at least 3 of my accounts. Can you check into that AWA?
Saving a report as .CSV once you are looking at the HTML variant is also broken here.
Thanks for the info, as always! Work is in progress on these issue.
Or to put in in a slightly less formal way: the engineers are all over it. ;)
AWA
As the system is down for a whole working day and it is not the first time that this happens could you consider adding an error message if there is a problem like that.
I first thought I checked some useless words (that nobody was looking for) before I found that the system was broken.
I'd like to have this the way it was (if it ain't broke don't fix it :)).
I've just noticed that my Creatives are Cloning themselves.
For each and every Creative I now have 2 Clones, and if I try to delete any of the Clones all 3 Creatives dissappear.
Very worrying, especially in light of the other posts in this thread.
Chernelle
Ps Another one for AWA to report.
I also noticed that the keyword tool now opens in the same window when calling it from an adgroup. It used to launch a new window, which was more convenient for copy and pasting.
I've just noticed that my Creatives are Cloning themselves.
Passing these comments on now. Thanks very much.
AWA
What's odd though is that I can only see them if I check (Include deleted items that were active in this date range) otherwise they don't show.
Chernelle
[edited by: Chernelle at 11:08 pm (utc) on June 15, 2004]
I also noticed that the keyword tool now opens in the same window when calling it from an adgroup. It used to launch a new window, which was more convenient for copy and pasting.
Robsp, we're not able to duplicate this - so I'm wondering if it may be a browser issue, particular to your computer?
Anyone else out there seeing the same thing?
If so, would you consider writing to AdWords support from within your account, and detailing what you see? Any info on your operating system, browser/version, etc. would be helpful.
In the email, please mention that the tech team has requested info on this issue, and to please forward directly to the tech folks.
Many thanks!
AWA
I can only see them though if I check (Include deleted items that were active in this date range) otherwise they don't show.
Heh. I was just about to report the same thing!
This one is being worked on - thanks again for the heads up.
AWA
Robsp, we're not able to duplicate this - so I'm wondering if it may be a browser issue, particular to your computer?
In any language interface (we use English and Dutch) we see the same, changed, behavior. The "keyword tool" link in any adgroup (next to edit keywords) launches the keyword tool in the same window, not in a new one like 2 days ago.
My PC configuration did not change in these 2 days and we manage 25 campaigns so we spend quite a bit of time in the interface :)
Does anyone else see this too or is it just me?
We lost some hours because of those problems and had to wait more than one day but at least we can start working again.
We should get free Google clicks for beta testing :)
We should get free Google clicks for beta testing :)
I wish I could make that happen for you Robsp.
There is no question that the WebmasterWorld AdWords forum is a great 'Early Warning' system for those of us at AdWords, and I thank you for it! Part of the reason is that you folks are all over the world, in all time zones, and spot stuff that those of us in in California miss, because we are asleep when they occur!
In any case, the 'Beta Testing' is valued and appreciated. And I hope that I occasionally can return the favor by answering questions or providing some insider insight on this excellent Forum.
AWA
It would be helpfull though if we could get a heads up on what you guys are planning to achive with an update before it happens so we know what to look for and what to test.
It would be helpfull though if we could get a heads up on what you guys are planning to achive with an update before it happens so we know what to look for and what to test.
Point well taken, Robsp, and I'll pass it on.
I suspect, though, that for competitive reasons advance info is not usually available. I'd imagine this to be the 'way of the world' for most businesses. It sure was true, back in a previous lifetime, when I was a product designer!
Thanks again.
AWA
