Forum Moderators: buckworks & skibum

Message Too Old, No Replies

Does google charge cc in realtime?

Ads paused. cc-card keeps getting declined..

         

ikbenhet1

12:54 am on Nov 18, 2003 (gmt 0)

10+ Year Member



Just want to know before i step into the bank tomorrow as soon it opens and start yelling at the employees.

When you enter a cc number in google-adwords is it processed in real-time?

Or do they keep rejecting the cc card forever after 1 payment goes wrong?

Or did they mark my name and adress? I'm really confused. i used my cc, after it got declined i also used 3 diffrent e-wallet cc numers. No luck. And of course my balance on my bank account is higher than the cc-charged amount.

Thought somebody from here might know. Thanks..

ninhld

1:21 am on Nov 18, 2003 (gmt 0)

10+ Year Member



some banks have a limit on the amount you can spend with your cc per day (mine is). check this limit with your bank.

ikbenhet1

1:50 am on Nov 18, 2003 (gmt 0)

10+ Year Member



My limit is 2500 euro's a week. Just checked last month's invoices and the total is 3000+ euro's. I've not passed that amount yet.

I do think they charge real time, i got around 20 emails stating the card is declined. and i entered 3 diffrent cc-numbers totaling 20 "billing updates" or so.

I've just read the faq, they say pay within 15 days of lose your account. If i only knew before i would be worried less, but still losing lots of revenue.

AdWordsAdvisor

3:52 am on Nov 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



When you enter a cc number in google-adwords is it processed in real-time?

Yes, it is. Usually within about 10 or 15 seconds.

Or do they keep rejecting the cc card forever after 1 payment goes wrong?

No - assuming everything is OK with the card, there is no problem with using it again. If it is rejected again, it is most likely time to call the bank. Don't just ask about funds available. There are a variety of other factors to ask about. For example:

* Is there a limit to the maximum amount for a single charge?

* Is there a limit to the number of times the card can be charged in 'x' number of days?

* Is it OK to use the card to be billed from an Online source?

* Is it OK to use the card for automated billings, or does the bank have to call a real person occasionally to verify the charge?

If everything checks out with your bank, then please contact AdWords customer service and ask the problem be looked into ASAP.

ikbenhet1

9:00 am on Nov 18, 2003 (gmt 0)

10+ Year Member



Thanks AWA, it is solvled now, they told me to wait a hour untill their fax get's processed by interpay/mastercard, and then try again.

ABN-amro bank said that this is because there was a national "action" which meant cc-charged will now only be charged from the normal bank account only once a month, and the limit was automaticly set to 2500 a month, unless you would reply that that wasn't desired.

I should really read those letters better eh...well only 30 minutes to go..before i can enjoy Google Adwords again.

Thanks for your reply, i started asking what you suggested to ask and they directly knew what the problem was.

Oh, Did i mention Google is Great, well he/she is, and AWA really appriciate this it' way better than those auto-reply's!

mmm..only..29 minutes to go...

<edit after 20 minutes> WHOOHOO.fixed</added>

AdWordsAdvisor

10:58 pm on Nov 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



ikbenhet1,

Excellent! Thanks for reporting back.

AWA