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Kudo's to .....

         

Janetteddy

10:28 pm on Nov 4, 2003 (gmt 0)

10+ Year Member



Once again within the past six months I am here posting again regarding the Google Ad Word Team...today I spoke with Helena....now I love Jill and her supervisor but along comes Helena,these young woman deserve to be praised,I cant praise them all enough,they go above and beyond in trying to give 110% customer support,for sure some will come and post negative remarks about their support..but oh well,(that is your problem) if you present your case well,AND TREAT THEM WITH THE RESPECT THEY DESERVE...you will receive the same kind of respect and utmost customer service, I wanted to openly thank Helena here at the WW Forum and to all the gals(if there are guys also I am sure you are all on the same page with them lol)one satisfied customer,Thanks again for all your help and support!:)

nicebloke

10:31 pm on Nov 4, 2003 (gmt 0)

10+ Year Member



Yep I've had some great account management from the UK team lately. They are great. Cheers.

AdWordsAdvisor

2:24 am on Nov 5, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Janetteddy, you've made my day, thanks!

It is so nice to hear comments of this nature. I appreciate it that you've noticed that we actually do care, and try hard to provide an excellent customer experience.

And no, I am neither Helena nor Jill. ;)

Shak

5:35 am on Nov 5, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Janetteddy,

great to hear that the team are living up to their reputation, and I am sure a compliment once in a while is very good for all concerned.

Shak