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Ads Not Showing

         

esoteric

1:46 pm on Nov 2, 2003 (gmt 0)

10+ Year Member



anyone noticed any problems with adwords over the last 24 hours?

we're noticing ad's not appearing with title bars (thus non clickable) when searching on google, and many other small problems.

we paused our campaigns, but have NOW reactivated them, and impressions are not on a par with what they usually are.

anyone else finding this?

[edited by: esoteric at 2:01 pm (utc) on Nov. 2, 2003]

jbinbpt

1:58 pm on Nov 2, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Everything look ok for my ads. Average imp's, and display is fine.
Have you checked from more than one computer at your location?

esoteric

2:00 pm on Nov 2, 2003 (gmt 0)

10+ Year Member



yes. we've checked from a number of computers.

where are you based?

jbinbpt

2:12 pm on Nov 2, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Northwestern Connecticut....

If the display is not a cache problem, I don't know where to look except for refreashing you IP might help.

esoteric

2:15 pm on Nov 2, 2003 (gmt 0)

10+ Year Member



:) after 10 hours of having the problem on ALL our computers, it suddenly seems to have been fixed.

we have gone through anonymizer and direct, and the problem appeared both ways, but as it is now fixed, we can breathe again!

Tropical Island

5:29 pm on Nov 3, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I've noticed today that the reports appear to be way behind. The impressions and clicks for a Monday are only about 10% of what they should be by now.

It's not a holiday in the US is it?

tlehne

5:35 pm on Nov 3, 2003 (gmt 0)

10+ Year Member



Yes, there seems to be something very wrong today. Our ad does not show at all. We are using phrase match, and the ad just does not display, no matter the search term is. And no, the keyword has not been disabled.

Recently Google AdWords has caused us more headache than anything else. I am quite disillusioned regarding the quality of Google's services. I even gave up contacting customer support, because I do not expect answers anymore.

iblaine

5:55 pm on Nov 3, 2003 (gmt 0)

10+ Year Member



Norton and a variety of other computer programs are blocking ads. Believe it or not this even includes Google AdWords! This SW is coming presinstalled on many new PC's and the default setting is to block ads from any server that is listed on their black list.

tlehne

6:02 pm on Nov 3, 2003 (gmt 0)

10+ Year Member



I know about the Norton thing, but AFAIK it only blocks the ad title.

My problem is probably more related to mixing broad match and phrase match. This has been complained about for some time here and it still seems to be a problem.

Isn't it nice to be a guinea pig for AdWords' new features?

Tropical Island

7:51 pm on Nov 3, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I just checked again and the clicks and impressions seem to be catching up. Still behind but getting there.