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Webfinder

2 weeks and still no editorial review...

         

elgumbo

12:55 pm on Sep 9, 2003 (gmt 0)

10+ Year Member



(I was going to tag this onto the end of the last webfinder thread but it has been closed. )

Signed up 2 weeks ago and sent off the spreadsheet the same day. 14 days later and not one of my keywords has been reviewed.

When I called them up they said it takes around 10 days for an editor to look at the keywords! (it says 5 on their site). Who knows what it'll be like if people start using it?

First impression - not very good.

[edited by: engine at 8:18 pm (utc) on Oct. 13, 2003]
[edit reason] language edit [/edit]

IanTurner

1:36 pm on Sep 9, 2003 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



They will certainly have to improve on that kind of customer service if they want to play in the same league as Overture and Google.

Smiley

8:43 am on Sep 10, 2003 (gmt 0)

10+ Year Member



And when you get listed the traffic volume is very low...

elgumbo

8:51 am on Sep 10, 2003 (gmt 0)

10+ Year Member



Well at least I've got something to look forward to then ;)

Bobby_Davro

11:29 am on Sep 10, 2003 (gmt 0)

10+ Year Member



Smiley,
is that very low if you maintain the number 1 spot? It would be interesting to know the difference between 1st and 2nd in terms of traffic due to the Freeserve single top listing effect.

And do you find the traffic cheaper than Overture and Espotting?

Smiley

4:17 pm on Sep 10, 2003 (gmt 0)

10+ Year Member



The traffic is cheaper yes, I have loads of number positions but still the traffic is low. Can't say I have put too much time in optimising it though.

Graham

7:26 pm on Sep 11, 2003 (gmt 0)

10+ Year Member



elgumbo

When I signed up I was under the same impression that listings would be reviewed in 5 days.

I e-mailed them and this is the response:

"The 5 days only applies to the Full Service option as that is one of its benifits so they do take priority here with the editorial team. However we can upload your listings and get someone working on them asap but it may take up a few weeks maximum to get them all online but work has started already."

Didn't seem to mention that too much in the sign up stage!

I would e-mail them complaining, it certainly got mine reviewed straight away!

As for traffic, I signed up a couple of months ago, have 50 odd keywords at number 1 and recieve minimal traffic. It has however worked out at a cheaper cost per lead (half of what our average price is on Espotting, Google, Overture) at present, only due to the fact that the keywords are cheap at present.

HTH

Graham

TinkyWinky

8:54 pm on Sep 11, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



elgumbo,

things don't get much better once you've got all your links approved.

The biggest floors are as follows (IMO):

1. No one uses webfinder.com
2. Their only partner is freeserve.com and they only have one listing of any significance which is the second listing down of the top section when you run a search! (that make sense?)
3. Editorial upload is very poor
4. Editorial is very hit and miss

They keep dangling the carrot of having two results in freeserve and getting askjeeves on board... worth the time to set up the spreadsheet?...only if you're doing it for another engine!

TW

elgumbo

9:32 am on Sep 12, 2003 (gmt 0)

10+ Year Member



Thanks for the feedback.

I wasn't expecting much in the way of traffic to be honest and just thought I would give it a try. The main reason was the Freeserve spot and the fact that I got them to knock the £49 setup fee to £25.

The keywords have been approved today 13 working days after submission and even then only after repeated phone calls to chase them up.

They've really got to tighten this up - at the moment there is very little to recommend this service.

Michael Anthony

6:09 pm on Oct 13, 2003 (gmt 0)



I've had similar experiences with Webfinder but yes, the cost per lead makes it worth persevering. Did u know that this thread is no 4 result for "Webfinder" in Google! Not sure that they would be so proud of that. Perhaps someone should point them here so they can see just how quickly they can create/destroy their own reputation.

elgumbo

9:03 am on Oct 14, 2003 (gmt 0)

10+ Year Member



this thread is no 4 result for "Webfinder" in Google!

Hey, that means this is my highest ranking page! ;)

running scared

11:59 am on Oct 14, 2003 (gmt 0)

10+ Year Member



Suffered the same editorial problems. It is very clear to me that they haven't got the first idea how to run a PPC. However I am getting a small amount of good quality traffic.

tosspot17

2:48 pm on Oct 14, 2003 (gmt 0)

10+ Year Member



I'll echo everyone else’s sentiments too. It took two weeks to get 5 keywords live, and I’ve seen very little traffic for my industry.

I have had about 5 different phone calls from them through other sites we promote though, all telling me about their great PPC service. ;)

Maybe they should spend time trying to satisfy the customers they have, and expanding their network, before they try to get more customers on board.

<edit>ran it through a speel check ;) </edit>

DaveN

3:26 pm on Oct 14, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



still the one of the best on roi.

DaveN