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quicktime problem

         

johnny

6:50 pm on Sep 26, 2005 (gmt 0)

10+ Year Member



basically anything that has to do with quicktime has not been working. whenever i want to watch a .mov file from the internet the browser will "unexpectedly quit." same thing when i try to open quicktime or itunes. a chat support told me to delete the qt packages from the recipts folder and reinstall 7.0.2, but no dice.

maybe you can make something of the crash report:

Date/Time: 2005-09-26 14:37:33 -0400
OS Version: 10.3.9 (Build 7W98)
Report Version: 2

Command: QuickTime Player
Path: /Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player
Version: 7.0.2 (7.0.2)
PID: 467
Thread: 0

Exception: EXC_BAD_INSTRUCTION (0x0002)
Code[0]: 0x00000002
Code[1]: 0x04f5b430

Thread 0 Crashed:
0 ...pple.AppleIntermediateCodec 0x04f5b430 iq_idct_q + 0x3ce90
1 ...pple.AppleIntermediateCodec 0x04f59c80 iq_idct_q + 0x3b6e0
2 ...pple.AppleIntermediateCodec 0x04f2bcd0 iq_idct_q + 0xd730
3 ...pple.AppleIntermediateCodec 0x04f2ae54 iq_idct_q + 0xc8b4
4 ...pple.AppleIntermediateCodec 0x04f37c7c iq_idct_q + 0x196dc
5 ...pple.AppleIntermediateCodec 0x04f266a0 iq_idct_q + 0x8100
6 ...pple.AppleIntermediateCodec 0x04f2265c iq_idct_q + 0x40bc
7 ...pple.AppleIntermediateCodec 0x04f22b4c iq_idct_q + 0x45ac
8 ...pple.AppleIntermediateCodec 0x04f74804 0x4f0b000 + 0x69804
9 dyld 0x8fe176b0 call_module_initializers_for_objects + 0x1ac
10 dyld 0x8fe17178 call_module_initializers + 0x40
11 dyld 0x8fe11424 link_in_need_modules + 0x1d4
12 dyld 0x8fe1305c _dyld_link_module + 0x234
13 libSystem.B.dylib 0x9003fca8 NSLinkModule + 0x68
14 com.apple.CoreFoundation 0x902265ac _CFBundleDYLDLoadBundle + 0x8c
15 com.apple.CoreFoundation 0x9021a2c8 CFBundleLoadExecutable + 0x168
16 com.apple.CoreFoundation 0x90207ed8 CFBundleGetFunctionPointerForName + 0x28
17 ...ple.CoreServices.CarbonCore 0x902c8ad4 _Z22_cf_lookupLibraryEntryP6rtFileP19RegisteredComponent + 0x74
18 ...ple.CoreServices.CarbonCore 0x902c45fc LoadComponent + 0xd8
19 ...ple.CoreServices.CarbonCore 0x902bafc0 OpenAComponent + 0xe8
20 ...ple.CoreServices.CarbonCore 0x902d90f8 OpenComponent + 0x14
21 ...ple.CoreServices.CarbonCore 0x902b0e70 CallComponent + 0x12c
22 ...ple.CoreServices.CarbonCore 0x902f2c00 CallComponentGetPublicResource + 0x30
23 com.apple.QuickTime 0x949352dc cchaMissing + 0x150
24 ...ple.CoreServices.CarbonCore 0x902c2084 GetComponentPublicResourceList + 0x1b8
25 com.apple.QuickTime 0x9493f76c startUsingCachedCodecCharacterizations + 0x128
26 com.apple.QuickTime 0x94930c7c FindBestChain + 0x30
27 com.apple.QuickTime 0x9495627c ICMSequenceGetChain + 0x1b0
28 com.apple.QuickTime 0x948fd480 DoBandedDecompress + 0xc6c
29 com.apple.QuickTime 0x9491478c ICMAction_aligned + 0x514
30 com.apple.QuickTime 0x94901cb0 ICMDeviceLoop + 0xc08
31 com.apple.QuickTime 0x94908330 DecompressSequenceFrameWhen + 0x318
32 com.apple.QuickTime 0x94955e24 updateBackgroundAndBlitSprites + 0x1c4
33 com.apple.QuickTime 0x94930498 SpriteWorldIdle_priv + 0x98
34 com.apple.QuickTime 0x949303e4 SpriteWorldIdle + 0x30
35 ...ickTimeComponents.component 0x979af90c SpriteIdle + 0x16c
36 ...ple.CoreServices.CarbonCore 0x902b2120 CallComponentFunctionCommon + 0x480
37 ...ickTimeComponents.component 0x979b8d98 SpriteComponentDispatch + 0x58
38 ...ple.CoreServices.CarbonCore 0x902b0e50 CallComponent + 0x10c
39 ...ickTimeComponents.component 0x98042268 MediaIdle + 0x34
40 ...ickTimeComponents.component 0x9797c54c doGenericIdle + 0x884
41 ...ickTimeComponents.component 0x979786a8 GenericMoviesTask + 0x25c
42 ...ple.CoreServices.CarbonCore 0x902b2120 CallComponentFunctionCommon + 0x480
43

microcars

3:20 am on Sep 27, 2005 (gmt 0)

10+ Year Member



try removing Quicktime 7.0.2 and reinstalling QT 6.5.2 if you are using OS 10.3.9

you have to do it in 2 steps though, first you revert to 7.0.1 and then you use another installer to revert to 6.5.2

here is the link from Apple on how to do it:
[apple.com...]

I used the 7.0.1 to 6.5.2 re-installer and it worked perfectly

sorry, that's all I can offer at the moment.