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Client Email Question

     
5:09 pm on Dec 13, 2002 (gmt 0)

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I've been in the processing of helping a client transfer their domain to another a host (and built them a new site). With the transfer and change in providers, they lost their emails.

Is there some way I can create new accounts for them online? Or with their provider? If their domain is mailbox.com - and I wanted to get emails to them when I send to joe@mailbox.com, jenny@mailbox.com, ruth@mailbox.com, etc...How would I go about doing so?

Thanks-

5:11 pm on Dec 13, 2002 (gmt 0)

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Unless the service provider has an web admin panel (which they should have) you'll need to contact them and ask...

Nick

5:11 pm on Dec 13, 2002 (gmt 0)

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madcat, what you need is "CatchAll" email address.

this will capture everything like anyword@domain.com

Hope that helps, its quite easy, and you should NOT be charged extra for this.

Shak

5:11 pm on Dec 13, 2002 (gmt 0)

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Good call Shak ;)

Nick

5:15 pm on Dec 13, 2002 (gmt 0)

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usually it can be done by doing *@domain.com

80% of the servers I have used have allowed this.

Shak

(cheers Nick, its that Friday feeling, when I can not be bothered doing real work)

5:25 pm on Dec 13, 2002 (gmt 0)

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Cool, thanks for the quick replies. But I'm concerned with how they can actually check this email right away. Say if they are using Outlook or something. So, I set this catchAll up at the host- then the email gets forwarded to their program? What will the settings need to be in order to check the mail- or is it checked elsewhere?
5:30 pm on Dec 13, 2002 (gmt 0)

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there will be a POP account on the new host. You will need the details for this account so you can login into it with Outlook. You'll need:

POPserver info - usually like mail.yourdomain.com
SMTPserver info - like smtp.yourdomain.com or mail.yourISP.com
login
password