Forum Moderators: mack

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banner display problem

         

goldengob

11:16 pm on Apr 8, 2005 (gmt 0)

10+ Year Member



Please can someone help? I've tied the noose, hung the rope and ready to go...but seriously, I'm pulling my hair out.
I have my banners on many other sites and toplists. Every now and then, my banners just disappear leaving the dreaded little red cross. For the longest time I was blaming my webhost, who assured me that they couldn't find anything wrong at their side. Not believing them I go and upload my banners to a comletely new webhost. Its now happening again. Sometimes they are there and sometimes they are not. This is now beginning to annoy the toplist and site owners who are threatening to remove my sites unless I get it sorted.
I just don't know what to do next.
Has anyone please got an answer to this?

Thanks

kodaks

11:34 pm on Apr 8, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do you host the images on the same server as your website? If not, it could just be your image server's downtime while your website may still be running on a different server.

goldengob

12:35 am on Apr 9, 2005 (gmt 0)

10+ Year Member



Yes initially, I did host them all on the same server but that was when the problem started. So I then uploaded my banners to a seperate server and it seemed ok for a while but now it is happening again. It happens so many times a day and usually last for about 30 minutes, then the banners just appear again. Its so frustrating.

kodaks

1:00 am on Apr 9, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Using the example.com domain, what is the exact path to an image? (like [example.com...]

goldengob

1:45 am on Apr 9, 2005 (gmt 0)

10+ Year Member



yes I know what you are saying, but thats what makes it so weird. If I type the image url directly into my browser it works, but then if I go directly to the website where the image is, I get the red cross.
<snip>

mack

1:38 pm on Apr 9, 2005 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



It sounds as if the problem may be with the software the banner exchange is using to operate the exchange.

Very often they will require http:/www.example.com/image.jpg if you use the url without http sometimes the script will fail to show a banner?

If may be worth asking the exchange operators.

Mack.