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Forum Moderators: mack
This is a problem for many webmasters. I talk to lots of people who think AOL is the internet. That's the main reason they want to use AOL. They have no concept that AOL is just a connection into the net. We just have to try to cope with all the stupid things AOL throws at us. It's pretty hard to tell customers they are using a stupid ISP and our sites work fine for other people.
Seems that AOL's practice of changing IP addresses intermittently sometimes logs an AOL user off while navigating the forums. I've told each one of them that has complained of this to just use AOL to access the internet and then use IE to surf with.
So far, no further complaints. I did however, recomend that they try another ISP to alleviate this problem. :) No takers yet as far as I can tell.