Forum Moderators: mack
Please help.
As far as I know, there isn't anything you can do to prevent the pop ups from coming up when your site is visited because these popups are not originating from your site. The user must remove the adware from their own system.
The scumware may just be serving up ads, but it may also hide a myriad of other problems with your system, making it unstable and insecure. You wouldn't want it to be sending out your online banking info to a remote server, or sending a few million spam mails in the background, would you?